My normal answer to this kind of question would typically be contact support. I am not sure otherwise as you would need to talk to the licensing team. You could try the chat here. https://knowledge.autodesk.com/contactus/activation-registration/registering-product maurice
Maurice Patel Tél: 514 954-7134 Cell: 514 242-6549 -----Original Message----- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog Sent: Thursday, December 10, 2015 11:17 AM To: softimage@listproc.autodesk.com Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") Could there be something wrong with my license file? Is there someone who could check this, where I could send my current license file to? Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it, Only problem I've faced so far are the missing "2016" batch licenses... Greetz Leendert AKA Hirazi Blue Softimage hobbyist, admin at si-community.com & xsiforum.de -----Oorspronkelijk bericht----- From: Maurice Patel Sent: Thursday, December 10, 2015 4:44 PM To: softimage@listproc.autodesk.com Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") I can help clarify. There is no difference. There was no Softimage 2016 so for the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' had to be created for Softimage 2015 to go into the new offering. This was the R2 version and apart from licensing requirements there was no change in the software. The only software updates have been the service packs which were issued separately. Our QA team reported today that they have not yet identified an issue in their tests (Batch is working) but that they are continuing to look into this. Maurice Patel Tél: 514 954-7134 Cell: 514 242-6549 -----Original Message----- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Thursday, December 10, 2015 9:53 AM To: softimage@listproc.autodesk.com Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") I just installed 2016 ECSU and recalled seeing this in the release notes: https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s uites_2016_readme_enu.htm The Softimage Notes suggest that SI 15 and 16 are identical. I suspected Softimage would be renamed 2016 in order to keep it included in the suites and keep it's identity as a suite component for reference. Thing is it says that that version with the 2016 suite is not "Softimage 2016 R2" but "Softimage 2015 R2" and that 2015 R2 only works with 2016 license keys. The installer doesn't install it automatically as in the past, but it does copy the necessary installation package to do so manually. I never installed it, figured I'd wait till next year to see if a final SP comes out. Looking at these notes you'd think the only thing they spend any time working on is FBX but all you have to do is open Maya 2016 to know that¹s not the case. It would be nice though to have more information on what if anything makes these Softimage versions any different, assuming they might be. Joey On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of hirazib...@live.nl> wrote: >Thanks. The installed version is the R2-SP2 that is bundled with the >license for Maya 2016. >It was my impression that SP2 and R2-SP weren't identical, otherwise >there wouldn't be a reason to distribute two different versions. >But I could be mistaken... > >Greetz >Leendert >AKA Hirazi Blue >Softimage hobbyist, admin at si-community.com & xsiforum.de > >-----Oorspronkelijk bericht----- >From: Ponthieux, Joseph G. (LARC-E1A)[LITES II] >Sent: Wednesday, December 9, 2015 10:58 PM >To: softimage@listproc.autodesk.com >Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") > >Leendert, > >Is your install base strictly Softimage or is it a suite? I presume >whatever it is it must be installed from a 2016 package? > >There was a warning somewhere that said the two versions should not be >installed at the same time. Is it possible you have both installed >somehow? > >When I run xsibatch here using the 2015 version, it tells me it is >checking >out: > > ======================================================= > Autodesk Softimage 13.0.114.0 > ======================================================= > > License information: using [86269SFTIMSIB_2015_0F] > >I don't have SI 2016 R2 installed. > >If your version is looking to something with 2016 license code in it, >it must be the SI 2016 R2 version that you are trying to run? > >The reason I ask is that since the SI 2015 SP2 package is supposed to >be identical (?) to the SI 2016 R2 package, it might be possible to >uninstall the 2016 version and install the 2015 one that way the 2015 >software might only look for licenses with "2015" in it. Maybe that >will let you get production going till the problem is sorted out? > > >-- >Joey Ponthieux >LaRC Information Technology Enhanced Services (LITES II) Science >Systems and Applications Inc. (SSAI) NASA Langley Research Center >__________________________________________________ >Opinions stated here-in are strictly those of the author and do not >represent the opinions of NASA or any other party. > >> -----Original Message----- >> From: softimage-boun...@listproc.autodesk.com [mailto:softimage- >> boun...@listproc.autodesk.com] On Behalf Of Maurice Patel >> Sent: Wednesday, December 09, 2015 4:35 PM >> To: softimage@listproc.autodesk.com >> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") >> >> No problem, If others are having similar problems and can provide >>more data it may help find a solution faster. Hopefully we can get >>to the bottom of this quickly. >> Maurice >> >> Maurice Patel >> Tél: 514 954-7134 >> Cell: 514 242-6549 >> >> -----Original Message----- >> From: softimage-boun...@listproc.autodesk.com [mailto:softimage- >> boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog >> Sent: Wednesday, December 09, 2015 3:56 PM >> To: softimage@listproc.autodesk.com >> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") >> >> Sorry, I understood your mail. The point I was trying to make was >> that others should probably speak up, if they experience the same >> problem. >> I understand there is nothing much you can do for me if it is a >> problem that only affects me. >> But if there is some bug lurking in the background, more reports >> would undoubtably help. >> Sorry for the confusion, I didn't intentionally wanted to >> misrepresent your mail to me... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at si-community.com & xsiforum.de >> >> -----Oorspronkelijk bericht----- >> From: Maurice Patel >> Sent: Wednesday, December 9, 2015 9:32 PM >> To: softimage@listproc.autodesk.com >> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") >> >> Hi Leendert, >> >> I think you misunderstood my response. My intention was not to imply >>that your report carried no weight otherwise why would we have >>already escalated your issue with the dev team, even before you >>contacted us? >> >> My point was as you were not going through the normal support >>channels we could not help you if the problem is with your setup. As >>I mentioned in my email, we will keep you posted if our engineers >>find an issue/solution on our end. >> >> Maurice >> >> >> Maurice Patel >> Tél: 514 954-7134 >> Cell: 514 242-6549 >> >> From: softimage-boun...@listproc.autodesk.com >> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of >> Leendert A. >> Hartog >> Sent: Wednesday, December 09, 2015 3:17 PM >> To: softimage@listproc.autodesk.com >> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") >> >> After having contacted Maurice Patel directly, I was informed this >>was the first time the devs heard of this issue. >> My question to you all now is, does anyone else experience this >>problem as well? >> I am not ³on support² anymore, so my sole report doesn¹t carry that >>much weight... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at si-community.com & xsiforum.de >> >> From: Leendert A. Hartog<mailto:hirazib...@live.nl> >> Sent: Wednesday, December 9, 2015 10:35 AM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") >> >> I¹ve changed the title of the thread to make it more meaningful and >>perhaps get it noticed better... >> Would be nice, if someone from Autodesk could look into this issue, >>while the software technically is still supported. >> I¹m not on subscription any more, >> so I have no other way to bring this to their attention... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at si-community.com & xsiforum.de >> >> From: Leendert A. Hartog<mailto:hirazib...@live.nl> >> Sent: Tuesday, December 8, 2015 4:29 PM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: Re: ""86269SFTIMSIB_2016_0F" >> >> After having stopped the server, setting the FLEXLM_DIAGNOSTICS to 3 >>and running XSI.bat, all I get is the ³there is no interactive >>network license (...)² error and nothing in the command window... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at si-community.com & xsiforum.de >> >> From: Stephen Blair<mailto:stephenrbl...@gmail.com> >> Sent: Tuesday, December 8, 2015 4:18 PM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: Re: ""86269SFTIMSIB_2016_0F" >> >> When Softimage can get a license, you won't see anything from >> FLEXLM_DIAGNOSTICS=3 >> The license manager should show what licenses are checked out. >> >> If you really wanted to see what license Softimage interactive tries >> to check out, you'd have to stop the license server and then start >> Softimage with FLEXLM_DIAGNOSTICS set. >> >> Softimage 2015 SP1 will cascade through the licenses like this: >> >> Feature: 86269SFTIM_2015_0F >> Feature: 86270SIECS_2015_0F >> Feature: 86458SIECS_2016_0F >> Feature: 863983DSMXS_2015_0F >> Feature: 864733DSMXS_2016_0F >> Feature: 86400MAYAS_2015_0F >> Feature: 86441MAYAS_2016_0F >> Feature: 86243ENCSU_2015_0F >> Feature: 86435ENCSU_2016_0F >> Feature: 86248ESEC_2015_0F >> >> --------------------------- >> Autodesk® Softimage® 2015 >> --------------------------- >> Error: there is no interactive network license available to run >> Autodesk Softimage 2015. >> Would you like to run in Standalone mode? >> --------------------------- >> Yes No >> --------------------------- >> >> Feature: SFTIM_F_S >> >> >> >> >> >> On Tue, Dec 8, 2015 at 9:38 AM, Leendert A. Hartog >><hirazib...@live.nl<mailto:hirazib...@live.nl>> wrote: >> The regular Softimage interface runs without errors, even started >>from the command prompt with ³FLEXLM_DIAGNOSTICS² set to 3... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at >> si-community.com<http://si-community.com> >> & xsiforum.de<http://xsiforum.de> >> >> From: Ponthieux, Joseph G. (LARC-E1A)[LITES >> II]<mailto:j.ponthi...@nasa.gov> >> Sent: Tuesday, December 8, 2015 3:27 PM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: RE: ""86269SFTIMSIB_2016_0F" >> >> The Softimage 15 R2 interface runs though, correct? Even though your >>license lists the item 86269SFTIMSIB_2015_0F. Its only the batch gives >>the error? >> >> -- >> Joey Ponthieux >> LaRC Information Technology Enhanced Services (LITES II) Science >> Systems and Applications Inc. (SSAI) NASA Langley Research Center >> __________________________________________________ >> Opinions stated here-in are strictly those of the author and do not >> represent the opinions of NASA or any other party. >> >> From: >> softimage-boun...@listproc.autodesk.com<mailto:softimage- >> boun...@listproc.autodesk.com> >> [mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage- >> boun...@listproc.autodesk.com>] >> On Behalf Of Jens Lindgren >> Sent: Tuesday, December 08, 2015 7:29 AM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: Re: ""86269SFTIMSIB_2016_0F" >> >> The Softimage that is boundled with 2016 products is called Softimage >>2015 >> (SP2) R2. R2 menas it will use 2016 licenses, H instead of G in >>product key. >> So I'm guessing you just need to get the 2016 license from AD. >> >> On Tue, Dec 8, 2015 at 1:00 PM, Leendert A. Hartog >> <hirazib...@live.nl<mailto:hirazib...@live.nl>> wrote: >> This is 2015 SP2 (the one bundled to MayaS 2016) >> >> From: Leendert A. Hartog<mailto:hirazib...@live.nl> >> Sent: Tuesday, December 8, 2015 12:53 PM >> To: >> softimage@listproc.autodesk.com<mailto:softim...@listproc.autodesk.co >> m >> > >> Subject: ""86269SFTIMSIB_2016_0F" >> >> Hi list, >> while trying to check out a batch license, I get the following errors >> (after setting ³ FLEXLM_DIAGNOSTICS to 3²) as attached to this mail. >> Weird thing is FlexLM seems to want to check out >> ³86269SFTIMSIB_2016_0F² , which (due to the EOL) doesn¹t exist... >> >> Greetz >> Leendert >> AKA Hirazi Blue >> Softimage hobbyist, admin at >> si-community.com<http://si-community.com> >> & xsiforum.de<http://xsiforum.de> >> >> >> >> >> >> -- >> Jens Lindgren >> ------------------------------------ >> VFX Supervisor & Lead TD >> Magoo 3D Studios<http://www.magoo3dstudios.com/> >> >> >> >> >> >> >> > > > >
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