So this is bizarre…

I can save files into the remote database from inside SI. That scene which was 
just saved is readable until I close and reopen SI, at which point the newly 
saved scene is a share violation after restart.

I can save something new again after the restart, the saved file is immediately 
readable while the other files in the same Scenes folder are off limits.

Wash rinse repeat, same deal. It’s like the only files that are readable are 
those created during a session. What’s up with this???


--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph 
G. (LARC-E1A)[LITES II]
Sent: Thursday, April 21, 2016 1:27 PM
To: softimage@listproc.autodesk.com
Subject: RE: file load error

Not at the moment.

I’ve rebooted several times. No improvement.

--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric Turman
Sent: Thursday, April 21, 2016 1:21 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: file load error

Hi Joey,

From time to time we get this here at Element X as well, even when a lock file 
was not there. One of the hypotheses is that it might be latency issues from 
when the network is getting thrashed during heavy renders. In all cases 
however, we have been able to try again and it will work without a share 
violation after another try or three. Will it eventually open without a share 
violation for you as well?

Cheers,
-=Eric

On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II] 
<j.ponthi...@nasa.gov<mailto:j.ponthi...@nasa.gov>> wrote:
Today I went to load a scene inside Softimage (2014SP2) and got this error:


A share violation has occurred for
DL:\path\filename.scn.

OK


It occurs for all databases and paths located on a remote system, but does not 
fail for any database locally.

I can access the drive and file via windows, the error only occurs inside SI.

It occurs whether 2014 or 2013 so is not specific to an install.


In the Scenes directory of the default database I see files generated with the 
machine name and a 14 digit number appended to the name. These files are 0 
bytes and they never get deleted when the software closes. A lock file maybe? 
The files just keep accumulating. Deleting them never helps, they return the 
minute the software is started. No change in access to the files.


I’m sure this must have has come up before. Any ideas?


--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__________________________________________________
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.


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