On Sat, 2007-01-06 at 10:25 -0500, David Halsted wrote: > I wonder what would happen if we used a clustering engine like Carrot > to categorize either the e-mails in the archive or the results of > searches against them? Perhaps we'd find some candidates for the FAQ > that way.
Not sure about tools but IMO this works fine done by user/committer. I think the one that asked the question on the list is a likely candidate to add an entry in the faq. The typical scenario should be: user asks question -> user get answers from community -> user adds FAQ entry with the solution that worked for her This way the one asking the question can give a little something back to the community. If you follow the lists a bit one can identify some faq's right away: - Searching multiple indeces - Clustering solr (custom scorer, highlighter, ...) - ... > > Dave > > On 1/5/07, Chris Hostetter <[EMAIL PROTECTED]> wrote: > > > > Hey everybody, > > > > I was lookin at the FAQ today, and I realized it hasn't really changed > > much in the past year ... in fact, only two people besides myself have > > added questions (thanks Thorsten and Darren) in the entire time Solr > > has been in incubation -- which is not to say that Erik and Respaldo's > > efforts to fix my typo's aren't equally helpful :) > > > > http://wiki.apache.org/solr/FAQ > > > > In my experience, FAQs are one of the few pieces of documentation that are > > really hard for developers to write, because we are so use to dealing with > > the systems we work on, we don't allways notice when a question has been > > asked more then once or twice (unless it gets asked over and over and > > *over*). The best source of FAQ updates tend to come from users who have > > a question, and either find the answer in the mailing list archives, or > > notice the same question asked by someone else later. > > Yes, I totally agree. Sometimes the content for the solution can be found in the wiki. One would just need to link to the wiki page from the FAQ. > > So If there are any "gotchas" you remember having when you first started > > using Solr, or questions you've noticed asked more then once please feel > > free to add them to the wiki. The Convention is to only add a question if > > you're also adding an answer, but even if you don't think a satisfactory > > answer has ever been given, or you're not sure how to best summarize > > multiple answers given in the past, just including links to > > instances in the mailing list archives where the question was asked is > > helpful -- both in the short term as pointers for people looking for help, > > and in the long term as starter points for people who want to flesh out a > > detailed answer. > > In the long run the content of the wiki that has proved solution should IMO go directly in the official documentation. salu2 -- thorsten "Together we stand, divided we fall!" Hey you (Pink Floyd)
