Thank you Bruce, you have just made my holidays complete!

Worked like a charm, service is now starting successfully!

Thank you,


[new_sig]
[stifel-sig]

From: spacewalk-list-boun...@redhat.com 
[mailto:spacewalk-list-boun...@redhat.com] On Behalf Of Bruce Wainer
Sent: Friday, December 22, 2017 2:41 PM
To: spacewalk-list@redhat.com
Subject: Re: [Spacewalk-list] osa-dispatcher fails to start with null ssl error

Hostname for spacewalk/satellite servers can be lowercase only, otherwise it 
causes exactly the type of issue with OSA that you are experiencing. This is 
documented in the satellite documentation, and was added just days ago to the 
spacewalk wiki.

On Dec 22, 2017, at 11:29 AM, Adams, Nick 
<ada...@stifel.com<mailto:ada...@stifel.com>> wrote:
Thanks Vipul for the quick reply! I’ve updated the hostname to be an fqdn that 
is resolvable via DNS, though the same error still persists.

Please see the following changes:
[root@SNCFGSPWD01S ~]# cat /etc/hostname
SNCFGSPWD01S.stifelnet.stifel.local

Osa-dispatcher.log:
2017/12/22 10:06:36 -05:00 6374 0.0.0.0: osad/jabber_lib.__init__
2017/12/22 10:06:36 -05:00 6374 0.0.0.0: osad/jabber_lib.connect('Server did 
not return a <features /> stanza, reconnecting',)
2017/12/22 10:06:37 -05:00 6374 0.0.0.0: osad/jabber_lib.connect('Server did 
not return a <features /> stanza, reconnecting',)
2017/12/22 10:06:38 -05:00 6374 0.0.0.0: osad/jabber_lib.connect('Server did 
not return a <features /> stanza, reconnecting',)
2017/12/22 10:06:39 -05:00 6374 0.0.0.0: osad/jabber_lib.connect('ERROR', 'Not 
able to reconnect - See https://access.redhat.com/solutions/45332 for possible 
solutions.\n')
2017/12/22 10:06:39 -05:00 6374 0.0.0.0: 
osad/jabber_lib.print_message('SSLError',)
2017/12/22 10:06:39 -05:00 6374 0.0.0.0: osad/jabber_lib.print_message('Could 
not connect to jabber server', 'SNCFGSPWD01S.stifelnet.stifel.local')
2017/12/22 10:06:39 -05:00 6374 0.0.0.0: osad/jabber_lib.main('ERROR', 'Error 
caught:')

rhn.conf:
# OSA configuration #

server.jabber_server = SNCFGSPWD01S.stifelnet.stifel.local
osa-dispatcher.jabber_server = SNCFGSPWD01S.stifelnet.stifel.local

# set up SSL on the dispatcher
osa-dispatcher.osa_ssl_cert = /var/www/html/pub/RHN-ORG-TRUSTED-SSL-CERT

# system snapshots enabled
enable_snapshots = 1

#cobbler host name
cobbler.host = SNCFGSPWD01S.stifelnet.stifel.local


SSL subjects:
[root@SNCFGSPWD01S ~]# grep CN= /etc/pki/spacewalk/jabberd/server.pem | grep 
Subject
        Subject: C=US, ST=MO, O=Stifel, OU=SNCFGSPWD01S.stifelnet.stifel.local, 
CN=SNCFGSPWD01S.stifelnet.stifel.local/emailAddress=ada...@stifel.com<mailto:CN=SNCFGSPWD01S.stifelnet.stifel.local/emailAddress=ada...@stifel.com>
[root@SNCFGSPWD01S ~]# grep CN= $(grep spacewalk.crt /etc/httpd/conf.d/ssl.conf 
| cut -f 2 -d' ') | grep Subject
        Subject: C=US, ST=MO, O=Stifel, OU=SNCFGSPWD01S.stifelnet.stifel.local, 
CN=SNCFGSPWD01S.stifelnet.stifel.local/emailAddress=ada...@stifel.com<mailto:CN=SNCFGSPWD01S.stifelnet.stifel.local/emailAddress=ada...@stifel.com>


Jabber configs:
[root@SNCFGSPWD01S ~]# grep $(hostname) /etc/jabberd/*xml
/etc/jabberd/c2s.xml:    <id require-starttls="false" 
pemfile="/etc/pki/spacewalk/jabberd/server.pem" realm="" 
register-enable="true">SNCFGSPWD01S.stifelnet.stifel.local</id>
/etc/jabberd/sm.xml:  <id>SNCFGSPWD01S.stifelnet.stifel.local</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S.stifelnet.stifel.local</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S.stifelnet.stifel.local</id>
[root@SNCFGSPWD01S ~]# grep require-starttls /etc/jabberd/c2s.xml | grep pemfile
    <id require-starttls="false" 
pemfile="/etc/pki/spacewalk/jabberd/server.pem" realm="" 
register-enable="true">SNCFGSPWD01S.stifelnet.stifel.local</id>


Thanks!


<image001.png>
[stifel-sig]

From: 
spacewalk-list-boun...@redhat.com<mailto:spacewalk-list-boun...@redhat.com> 
[mailto:spacewalk-list-boun...@redhat.com] On Behalf Of Vipul Sharma (DevOps)
Sent: Friday, December 22, 2017 9:56 AM
To: spacewalk-list@redhat.com<mailto:spacewalk-list@redhat.com>
Subject: Re: [Spacewalk-list] osa-dispatcher fails to start with null ssl error

Some pointers -

  *   Your hostname should match your FQDN -
  *   Compare your SSL certs between /var/jabberd/server.pem & 
/etc/pki/spacewalk/server.pem - They should be same.
  *   CN & OU should be your FQDN in your .crt & .pem files.

Thanks

Vipul


On Fri, Dec 22, 2017 at 8:29 PM, Adams, Nick 
<ada...@stifel.com<mailto:ada...@stifel.com>> wrote:
All,

I have ran into what I hope is a simple misconfiguration during setup. I am 
unable to start the osa-dispatcher service:

[root@SNCFGSPWD01S ~]# spacewalk-service restart
Shutting down spacewalk services...
Redirecting to /bin/systemctl stop taskomatic.service
Stopping cobblerd (via systemctl):                         [  OK  ]
Redirecting to /bin/systemctl stop rhn-search.service
Redirecting to /bin/systemctl stop osa-dispatcher.service
Redirecting to /bin/systemctl stop httpd.service
Redirecting to /bin/systemctl stop tomcat.service
Redirecting to /bin/systemctl stop jabberd.service
Done.
Starting spacewalk services...
Redirecting to /bin/systemctl start jabberd.service
Redirecting to /bin/systemctl start tomcat.service
Waiting for tomcat to be ready ...
Redirecting to /bin/systemctl start httpd.service
Redirecting to /bin/systemctl start osa-dispatcher.service
Job for osa-dispatcher.service failed because the control process exited with 
error code. See "systemctl status osa-dispatcher.service" and "journalctl -xe" 
for details.
Redirecting to /bin/systemctl start rhn-search.service
Starting cobblerd (via systemctl):                         [  OK  ]
Redirecting to /bin/systemctl start taskomatic.service
Done.

When reviewing the osa-dispatcher log:
2017/12/21 13:30:36 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.__init__
2017/12/21 13:30:36 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.connect('Server did not return a <features /> stanza, 
reconnecting',)
2017/12/21 13:30:37 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.connect('Server did not return a <features /> stanza, 
reconnecting',)
2017/12/21 13:30:38 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.connect('Server did not return a <features /> stanza, 
reconnecting',)
2017/12/21 13:30:39 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.connect('ERROR', 'Not able to reconnect - See 
https://access.redhat.com/solutions/45332 for possible solutions.\n')
2017/12/21 13:30:39 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.print_message('SSLError',)
2017/12/21 13:30:39 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.print_message('Could not connect to jabber server', 
'SNCFGSPWD01S')
2017/12/21 13:30:39 -05:00 3040 0.0.0.0<http://0.0.0.0>: 
osad/jabber_lib.main('ERROR', 'Error caught:')

Some Jabber specific configs:
[root@SNCFGSPWD01S ~]# grep $(hostname) /etc/jabberd/*xml
/etc/jabberd/c2s.xml:    <id require-starttls="false" 
pemfile="/etc/pki/spacewalk/jabberd/server.pem" realm="" 
register-enable="true">SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:  <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>
/etc/jabberd/sm.xml:    <id>SNCFGSPWD01S</id>


Seeing as this is an SSL error, makes sense to include these:
[root@SNCFGSPWD01S ~]# grep CN= $(grep spacewalk.crt /etc/httpd/conf.d/ssl.conf 
| cut -f 2 -d' ') | grep Subject
        Subject: C=US, ST=MO, O=Stifel, OU=SNCFGSPWD01S, 
CN=SNCFGSPWD01S/emailAddress=ada...@stifel.com<mailto:CN=SNCFGSPWD01S/emailAddress=ada...@stifel.com>
[root@SNCFGSPWD01S ~]# grep CN= /etc/pki/spacewalk/jabberd/server.pem | grep 
Subject
        Subject: C=US, ST=MO, O=Stifel, OU=SNCFGSPWD01S, 
CN=SNCFGSPWD01S/emailAddress=ada...@stifel.com<mailto:ada...@stifel.com>


The OSA configuration portion of rhn.conf:
# OSA configuration #

server.jabber_server = SNCFGSPWD01S
osa-dispatcher.jabber_server = SNCFGSPWD01S

# set up SSL on the dispatcher
osa-dispatcher.osa_ssl_cert = /var/www/html/pub/RHN-ORG-TRUSTED-SSL-CERT

# system snapshots enabled
enable_snapshots = 1

#cobbler host name
cobbler.host = SNCFGSPWD01S



And finally the contents of the up2date.conf:
# Red Hat Update Agent config file.
# Format: 1.0

debug[comment]=Whether or not debugging is enabled
debug=0

systemIdPath[comment]=Location of system id
systemIdPath=/etc/sysconfig/rhn/systemid

serverURL[comment]=Remote server URL (use FQDN)
serverURL=https://sncfgspwd01s/XMLRPC

hostedWhitelist[comment]=RHN Hosted URL's
hostedWhitelist=

enableProxy[comment]=Use a HTTP Proxy
enableProxy=0

versionOverride[comment]=Override the automatically determined system version
versionOverride=

httpProxy[comment]=HTTP proxy in host:port format, e.g. 
squid.redhat.com:3128<http://squid.redhat.com:3128>
httpProxy=

noReboot[comment]=Disable the reboot actions
noReboot=0

networkRetries[comment]=Number of attempts to make at network connections 
before giving up
networkRetries=1

disallowConfChanges[comment]=Config options that can not be overwritten by a 
config update action
disallowConfChanges=noReboot;sslCACert;useNoSSLForPackages;serverURL;disallowConfChanges;

sslCACert[comment]=The CA cert used to verify the ssl server
sslCACert=/usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT

# Akamai does not support http protocol, therefore setting this option as side 
effect disable "Location aware" function
useNoSSLForPackages[comment]=Use HTTP for package, package list, and header 
fetching (disable Akamai)
useNoSSLForPackages=0

retrieveOnly[comment]=Retrieve packages only
retrieveOnly=0

skipNetwork[comment]=Skips network information in hardware profile sync during 
registration.
skipNetwork=0

writeChangesToLog[comment]=Log to /var/log/up2date which packages has been 
added and removed
writeChangesToLog=0

stagingContent[comment]=Retrieve content of future actions in advance
stagingContent=1

stagingContentWindow[comment]=How much forward we should look for future 
actions. In hours.
stagingContentWindow=24


Any help would be greatly appreciated! Thanks so much!

-Nick


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