Bugs item #1103976, was opened at 2005-01-17 10:56 Message generated for change (Comment added) made by spambayes411 You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1103976&group_id=61702
Category: Outlook Group: 1.0.1 Status: Open Resolution: None Priority: 5 Submitted By: robert (elitemrp) Assigned to: Kenny Pitt (kpitt) Summary: Outlook.exe will not terminate when launched via mailto Initial Comment: I first ran into this problem a few months ago at work. But at the time I thought it was related to a custom program we run here. But now I noticed I can easily reproduce the problem on any computer running SpamBayes+Outlook 2003 on Windows XP. Basically, I will open Outlook via the icon to read mail. I will then close Outlook, and if I have Task Manager open, I will see that Outlook.exe closes correctly. Now if I launch a mailto: link (or use a program that launches a new mail), where the Compose Mail window opens, but not the actual outlook program, the problem occurs. If I close the compose mail window, by either clicking Send, or closing it without sending, the OUTLOOK.EXE task will not exit. If I launch Outlook again, I'll now have multiple instances of OUTLOOK.EXE in task manager. Now the multiple instances is what caused the problem with our custom software at work, but that has nothing to do with the fact that Outlook does not exit correctly when running Spambayes and having a program/mailto link open the Compose Mail window. Yes I realize there have been 2 previous tickets about OUTLOOK.EXE closing, but none came to the conclusion that it's caused by a Compose Mail window. And both are closed without a solution. I have tested this on several computers and have tried multiple things to try to fix it (such as renaming extend.dat and other files) and nothing seems to work. ---------------------------------------------------------------------- Comment By: Gil (spambayes411) Date: 2005-02-02 05:52 Message: Logged In: YES user_id=1210353 I've discovered this is not limited to the mailto function. I use a program called SynchPST to keep outlook sychronized between my home computer and my laptop. When SynchPST opens, I see it in the task manager and it opens Outlook as well. After I synch my PST files, I close SynchPST. It closes but Outlook remains in the task manager. If the Spambayes add-in is not loaded, then both SynchPST and Outlook quit as they should. ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-24 18:22 Message: Logged In: YES user_id=552329 Thanks Kenny :) I don't really know what might be causing this, but I guess you could start by checking to see if the spambayes log gets to the "addin terminating" part. Let me know if I can help at all (though I don't have OL2003 anywhere). ---------------------------------------------------------------------- Comment By: Kenny Pitt (kpitt) Date: 2005-01-24 11:23 Message: Logged In: YES user_id=859086 Yep, I was able to confirm this problem on Outlook 2003. If I activate a mailto link with SpamBayes loaded and enabled, OUTLOOK.EXE will not exit when I close the compose window. If I disable SpamBayes filtering from SpamBayes Manager, OUTLOOK.EXE still doesn't exit. If I completely disable loading of SpamBayes from the COM Add-ins dialog then OUTLOOK.EXE closes properly when I close the compose window. I'll look into this further when I get a chance. ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-24 00:53 Message: Logged In: YES user_id=552329 Maybe this is specific to Outlook 2003 then? Kenny: you've got 2003, right? Can you try and replicate this? ---------------------------------------------------------------------- Comment By: robert (elitemrp) Date: 2005-01-21 06:49 Message: Logged In: YES user_id=1198932 Yes, it only happens with SpamBayes installed. I install SpamBayes, set up the toolbar, etc Close Outlook, type mailto:[EMAIL PROTECTED] in a browser or click a mail link and it opens the Compose Mail window. Once I close this window, Outlook.exe ramains in the task list. If I click another mailto link I'll have 2 stuck open, then 3, etc If I have only 1 process loaded and it's the main Outlook window, when I click a mailto link it will work fine since it doesn't load a separate outlook.exe process. It only does this when the main outlook program isn't loaded. Once I uninstall SpamBayes or uncheck it in the COM Add-Ins area in Outlook, this problem goes away. As soon as I close a Compose Mail window, OUTLOOK.EXE terminates correctly. I've tried this on several PCs, some with fresh installs of XP/ Outlook, some with several months old installs and other applications, it's the same on each. Thanks ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-20 22:17 Message: Logged In: YES user_id=552329 Have you tried this without SpamBayes installed? I get the same behaviour without SpamBayes, which says to me it's an Outlook problem, not a SpamBayes one. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1103976&group_id=61702 _______________________________________________ Spambayes-bugs mailing list Spambayes-bugs@python.org http://mail.python.org/mailman/listinfo/spambayes-bugs