Bugs item #1398483, was opened at 2006-01-06 06:48 Message generated for change (Comment added) made by thopper You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1398483&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: None Status: Open Resolution: None Priority: 5 Submitted By: DBurk (dburk) Assigned to: Nobody/Anonymous (nobody) Summary: Outlook 2003 SP2 Toolbar Crashes Initial Comment: Running XP Pro SP2, Office 2003 SP2, Spambayes 1.0.4. I've experienced all the toolbar crashes everyone has been talking about (spam, unsure spam properly separated out, but clicking anything in toolbar causes Outlook to shut down). I've tried every combination I could think of with DEP and the results are identical. I've rebooted and reloaded Spambayes each time to be sure. Is there another thread of suggestions on what I can try? Thanks! ---------------------------------------------------------------------- Comment By: Tom Hopper (thopper) Date: 2006-02-21 07:55 Message: Logged In: YES user_id=517598 I, too, have experienced the crash described. Clicking on any button in the SpamBayes toolbar results in Outlook crashing (after hanging for about a minute). SpamBayes 1.0.4 Outlook 2003 SP2 Office (Word, PowerPoint, Access, Excel) 2002 SP3 Windows XP SP2 ---------------------------------------------------------------------- Comment By: DBurk (dburk) Date: 2006-02-06 14:13 Message: Logged In: YES user_id=1420863 I've had success....sort of. Although my solution isn't going to identify the culprit, I have had a fix. 1) Since I needed XP only for Access, I uninstalled all of 2003 and XP including all add-ins. 2) I deleted all of the Microsoft Office folders in Program Files. 3) I went through the registry and deleted all keys related to Microsoft Office (unless they looked innocuous or clearly like they were related to Office 11 (since they would be coming back anyway). 4) I then reinstalled XP but limited it to Access and Visual Basic. 5) I then reinstalled every piece of 2003. I let the OfficeUpdate website update to SP2 and all other necessary updates (security and junk filters mostly). 6) Then I installed SpamBayes and MailAlert (the two add-ins). It has worked since. Although I must admit that I still hold my breath each time I press the "Spam" button to move any new Junk from the Suspected Junk folder. So far, so good. ---------------------------------------------------------------------- Comment By: TJS (tjsortho) Date: 2006-02-03 11:04 Message: Logged In: YES user_id=1442774 In my case, renaming the entire folder was the way to go, but I suspect that the real culprit was that it was loading the Office10 version of outlvba.dll from the office10\addins folder - just a guess. ---------------------------------------------------------------------- Comment By: DBurk (dburk) Date: 2006-02-02 22:36 Message: Logged In: YES user_id=1420863 Thanks to everyone for working through this. Here's the good news: I renamed every Office10 folder to Office10X. Spambayes now works! Here's the bad news: I have Access from Office 10 and still need to use it. But I'll use the renaming exercise to see if I can figure out which folder is the culprit. Maybe I don't need the folder for Access? I'll keep working on it, but it's nice to have a direction! ---------------------------------------------------------------------- Comment By: mdotstacey (mdotstacey) Date: 2006-02-02 18:56 Message: Logged In: YES user_id=1421388 Thanks tjsortho! I uninstalled whatever remnants of Office XP still existed on my computer and SpamBayes works now. ---------------------------------------------------------------------- Comment By: TJS (tjsortho) Date: 2006-02-02 17:43 Message: Logged In: YES user_id=1442774 I had the same thing. Mentioned elsewhere by folks who upgraded from Outlook XP/2002 to 2003 as I did. I saw in a registry trace that Outlook 2003 was still loading items from the Office 10 folder. I renamed the folder, rebooted, and my Spambayes buttons are working again! (OL2003 seems to be running better as well). ---------------------------------------------------------------------- Comment By: mdotstacey (mdotstacey) Date: 2006-01-06 18:38 Message: Logged In: YES user_id=1421388 Same here--I disabled DEP globally (set to AlwaysOff) and still Outlook crashes every time I hit "delete as spam." ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1398483&group_id=61702 _______________________________________________ Spambayes-bugs mailing list Spambayes-bugs@python.org http://mail.python.org/mailman/listinfo/spambayes-bugs