Support Requests item #3604326, was opened at 2013-02-12 10:13
Message generated for change (Comment added) made by ehart13169
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Category: Install Problem (example)
Group: None
Status: Open
Priority: 9
Private: No
Submitted By: Edward D. Hart (ehart13169)
Assigned to: Nobody/Anonymous (nobody)
>Summary: Won't work with Windows 7 and Office 2010 (both 64-bit)

Initial Comment:
I need some help...I installed SpamBayes 1.1a6, but cannot get it working.  I 
have Windows 7 (64-bit) and Office 2010, but nothing I have found so far makes 
it work.  Here's a summary of what I have tried and found so far:

I looked for the log file, but did not find one.  I also searched my hard drive 
for anything with SpamBayes in the name, but did not find any log files.
I went into Outlook, to the COM Add-Ins section, and SpamBayes was not listed.
I ran the outlook_addin_register.exe file in the SpamBayes/bin directory, then 
SpamBayes was in the COMS Add-Ins section and checked, but was still not loaded 
in Outlook 2010.
I restarted Outlook, then checked the COM Add-Ins again.  This time it was 
there but un-checked.  When I selected it, at the bottom of the box it said 
“Load Behavior:  Not loaded. A runtime error occurred during the loading of the 
COM Add-in.”
After I checked it, I tried restarting Outlook again, and it was again 
un-checked.  I re-checked the box, then restarted Outlook again, but it still 
did the same thing.
I verified that I am logged in as an administrator, and the SpamBayes folder is 
set to allow Full-Control.  Just to make sure, I set it to allow Full-Control 
for everyone, but it did not make a difference.
I checked the DEP settings, it is set to “Turn on DEP for essential Windows 
programs and services only”
I also tried installing SpamBayes in C:\SpamBayes instead of the default 
folder, and then went through all of the above steps again, but it made no 
difference.

Can anyone help me out with this?

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>Comment By: Edward D. Hart (ehart13169)
Date: 2013-03-15 06:27

Message:
Has anyone come up with a 64-bit solution for SpamBayes yet?

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Comment By: Edward D. Hart (ehart13169)
Date: 2013-02-12 10:17

Message:
Yes, I tried installing it to C:\SpamBayes and to C:\Program
Files\SpamBayes instead of the default location.  None of that helped.  I
also searched for "Office 2010" and "Outlook 2010" in the support requests
but didn't find anything that helped.

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Comment By: Skip Montanaro (montanaro)
Date: 2013-02-12 10:15

Message:
Have you tried specifying a non-default location?  Check the
spamba...@python.org mailing list archives.  If a search finds nothing,
ping me (s...@pobox.com) and I'll dredge up some other peoples' insights.


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