Tony,
First thing I tried: Enabled the plugin, restarted Outlook. Crash.
Restart, crash. 3X then I disabled the plugin. I got a spambayes.log
for each crash. All 3 were empty.
Attempt 2: Ran a repair on Office 2003. Started Outlook. Enabled the
plugin. Restarted Outlook. Crash. New, but empty spambayes.log
#3: Renamed Outlook.ini to Outlook.ini.save. Started Outlook. Enabled
the plugin. Restart Outlook. Crash. Rinse and repeat. 2 more empty
spambayes.log file.
Any other suggestions?
Sean
Tony Meyer wrote:
>>I just installed Windows 2003 Server SP1 on my laptop. After
>>the reboot, Outlook 2003 reported a problem with SpamBayes,
>>and asked to disable it. I agreed.
>
> [...]
>
>>I found the troubleshooting section and re-enabled the plugin.
>>Now I'm in an infinite loop of Outlook crashes.
>
>
> Outlook crashing is the hardest thing to figure out. Things you could try:
>
> * Doing a "Detect and Repair" on Outlook.
>
> * Removing the {profile name}.ini (maybe "Outlook.ini") file in the
> SpamBayes data directory. This will wipe out your configuration (but not
> training), in case the problem is trying to access some folder that doesn't
> want to be accessed anymore.
>
> * Have a look at the SpamBayes log file - firstly, does one get created
> when you launch Outlook and it crashes? (If not then the add-in isn't even
> really starting). If there is one, are there any errors? Where does it get
> up to before Outlook dies?
>
> =Tony.Meyer
>
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