> I un-installed version 1.0.4 through the Control Panel and then
> installed
> version 1.1a2. It seemed to go well for a while, then the
> filtering just
> stopped. The proxy seemed to be still letting me get my email, but
> the part
> that does the classifying, wasn't classifying. So everything went
> straight
> to the Inbox, spam and all.
Check to see if the messages have an X-Spambayes-Exception header.
If you could also wait until this occurs again (so we get the right
log) and then send us the most recent log file, that would be great.
The logs are in your temp directory (possibly C:\Documents and
Settings\{username}\Local Settings\Temp).
> I un-installed
> version 1.1a2 and re-installed version 1.0.4 figuring that I would
> just have
> to wait for the next version again, but now version 1.0.4 is having
> the same
> problem as what I just described for version 1.1a2.
My guess (but without logs, it is just a guess) is that the database
is corrupted (not every message will hit the problem), and so
retraining from scratch will solve the problem. 1.1a1 probably
caused the problem, and the database is retained across un/installs.
> I am guessing that not everything is removed when you un-install the
> software, since it still had all my training and settings from the
> previous
> version.
That's correct - the data directory is untouched (maybe 1.1a2 has an
option to remove this on uninstall; I can't remember if that feature
request has been implemented yet or not).
> I wouldn't mind trying 1.1a2 again if the same solution might solve
> its
> problems too.
I expect it will, and reports about how well 1.1a2 works would be
greatly appreciated. (I'll find time to announce it soon, which might
help with that ;)).
=Tony.Meyer
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