How strange. It shouldn't matter, but is the software registered? Also
what version of the OS are you on?

Thanks
--
Larry Hendricks
[email protected]
http://spanningsync.com

On Aug 21, 7:15 am, kastorff <[email protected]> wrote:
> Larry, thanks for the response.
>
> Calendar Cleaner and Contacts Cleaner are working as expected.
>
> Nothing appears in Console pertaining to the launch of Sync Tune-Up.
> I've cleared the window prior to launch, and the window is empty
> subsequent to launch.
>
> On Aug 20, 11:45 pm, Larry Hendricks <[email protected]> wrote:
>
> > Hi,
>
> > Sorry to hear that, but I'm sure we can get it fixed up. Do the other
> > Tools apps (Calendar Cleaner and Contacts Cleaner) have the same
> > problem? If you open Console.app (in the Utilities folder), are any
> > errors written when this happens?
>
> > Thanks
> > --
> > Larry Hendricks
> > [email protected]http://spanningsync.com
>
> > On Aug 20, 7:45 pm, kastorff <[email protected]> wrote:
>
> > > Now when I launch Sync Tune-Up, the application's main window appears
> > > briefly and then disappears. STU's menu bar is active, and the program
> > > is responsive, but without the main window, there's little
> > > functionality. I've tried removing its prefs file, reinstalling,
> > > logging in with all user startup programs disabled, and turning off
> > > Spaces. No improvement. It used to work... it just doesn't now. Any
> > > ideas?
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