File sent. Thank you, Byron!

On Jul 21, 11:40 am, "byron.shaheen" <[email protected]> wrote:
> Hi Rachel,
>
> If you're not subscribed to MobileMe then that's not the problem.
> Could you email us a troubleshooting report?
>
> * Open the pref pane
> * Click Advanced
> * Click Create Report
> * Email the file that appears on your desktop to
> [email protected]
>
> Thanks,
>
> Byron
>
> ---
> Byron Shaheen
> [email protected]http://spanningsync.com
>
> On Jul 21, 12:13 pm, Rachel S <[email protected]> wrote:
>
>
>
>
>
>
>
> > Hi,
>
> > I'll be the first to admit I'm not sure what's going on, but I think
> > that Spanning Sync stopped syncing my calendars a few days ago. I use
> > Google Calendar as my primary calendar, but at work we use iCal, so I
> > use Spanning Sync to copy my work calendar from Google to an iCal
> > calendar that I can share with my colleagues. I noticed recently that
> > the iCal calendar is not up to date with the Google one. When I open
> > Spanning Sync preferences, it says that the last sync occurred on July
> > 10, 2011, at 12:08 am. Syncing is set for every 10 minutes. It's
> > trying to sync now, but it just spins and doesn't actually sync.
>
> > The iCal calendar is created "On my Mac" but is shared through
> > MobileMe (I think -- I don't use MobileMe, but I think that's how it's
> > published to my colleagues. I don't fully grasp how it works). Is this
> > related to the MobileMe problem? If not, can you suggest anything I
> > could try?
>
> > Thanks for your assistance,
>
> > Rachel

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