Hi, We're aware of the issue and it has nothing to do with the previous Google outage. We're actively looking into what's causing the problem and hope to have it resolved shortly.
-Byron --- Byron Shaheen [email protected] http://spanningsync.com On Aug 2, 10:16 am, kazar <[email protected]> wrote: > Today I noticed what I think is the same problem being reported here. > Spanning Sync pref's say I am "not signed in" and attempts to sign in > fail with "unknown error". In spite of being supposedly "not signed > in" my contacts are syncing (a bit of a nagging security concern > there) but my calendars are not. > > I do NOT think this is solved. > > On Jun 29, 4:03 pm, "byron.shaheen" <[email protected]> wrote: > > > > > > > > > Hi, > > > We were able to work around the problem on Google's end, so everything > > should be back to normal. > > > -Byron > > > --- > > Byron Shaheen > > [email protected]http://spanningsync.com > > > On Jun 29, 1:31 pm, Carl <[email protected]> wrote: > > > > Holding wood when saying this, but syncing for me seems to work again. > > > > Must say I have done a reinstall on my iPhone to sync everyting with > > > gmail by using the exchange option for the gmail account. First > > > removed everything by removing even the local data on my phone (when > > > removing account configs on phone) and then resetup of sync with gmail > > > (address, mail, calendar). > > > > Carl > > > > On 29 jun, 01:49, "byron.shaheen" <[email protected]> wrote: > > > > > Hi Carl, > > > > > From what we've seen, the Google outage is only causing problems > > > > syncing calendars and doesn't affect the contact portion of the sync > > > > process. Theerroronly seems to happen when we try to get your list > > > > of Google Calendars from Google. When we do this we're getting a > > > > "Premature End of File" response/errorfrom Google and the sync is > > > > halted at that point. In short, contacts should sync without issue. > > > > > Please let me know if you have any questions. > > > > > Thanks, > > > > > Byron > > > > > --- > > > > Byron Shaheen > > > > [email protected]http://spanningsync.com > > > > > On Jun 28, 2:26 pm, Carl <[email protected]> wrote: > > > > > > I got the 'google reported anunknownerror' message to. > > > > > > When I look at the Spanning Sync Preferences (selected by the icon in > > > > > menubar) I noticed that I'm not signed in but my account says paid and > > > > > never expires (which is true btw). > > > > > > Very irritating behaviour. The two contacts I added with my phone have > > > > > been added to my addresbook on my Imac and synced with googles > > > > > adressbook. Have to see if it works for agenda items to (hope they > > > > > resolve this quickly) > > > > > > Carl -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
