Thank you for that. Normally you would know the version installed based on the
filename of the installer you ran. Where you installed the TPP there
should be a bin directory (default: C:/TPP/bin). Find this location in
Windows Explorer and find the file called tpptray.bat.
Double-click on this script to execute (you will be prompted for administrator
credentials, which you have to provide). At this point, if all works you will
have a TPP Service Monitor in your Windows tray. In there you can do a few
things like check the version number and control the web server used by the
TPP. Click “Start TPP web server” and then your original localhost URL should
work. You can go there by clicking “Open TPP web interface” in the Windows TPP
Tray.
I hope that works!
Cheers,
-David
> On Dec 5, 2023, at 12:47 PM, Aarthie Senathirajah <animallover....@gmail.com>
> wrote:
>
> Its a windows,
> How do I check which version I have?
>
> On Tue, 5 Dec 2023 at 14:57, 'David Shteynberg' via spctools-discuss
> <spctools-discuss@googlegroups.com
> <mailto:spctools-discuss@googlegroups.com>> wrote:
>> Is this windows, linux, mac? Which version of the TPP software did you
>> download and install?
>>
>> On Tue, Dec 5, 2023 at 11:35 AM Aarthie Senathirajah
>> <animallover....@gmail.com <mailto:animallover....@gmail.com>> wrote:
>>> Hi David,
>>> Thank you for your reply!
>>> This is my OS 64-bit operating system, x64-based processor
>>> But how do I check what version I have of TPP?
>>>
>>> Thank you,
>>> Aarthie
>>>
>>> On Mon, 4 Dec 2023 at 17:54, David Shteynberg
>>> <dshteynb...@systemsbiology.org <mailto:dshteynb...@systemsbiology.org>>
>>> wrote:
>>>> Hello,
>>>>
>>>> If you could provide some additional information such as: your operating
>>>> system, which version you installed and relevant configuration during
>>>> installation, that would be helpful in troubleshooting your issue.
>>>>
>>>> Thanks!
>>>> -David
>>>>
>>>>> On Dec 4, 2023, at 2:21 PM, Aarthie Senathirajah
>>>>> <animallover....@gmail.com <mailto:animallover....@gmail.com>> wrote:
>>>>>
>>>>> Hi I keep clicking on the TPP link and I get the same problem.
>>>>> Is there some file that I am missing?
>>>>> http://localhost:10401/tpp
>>>>>
>>>>> Any help would be appreciated
>>>>>
>>>>>
>>>>> On Friday, December 1, 2023 at 3:49:51 PM UTC-5 Aarthie Senathirajah
>>>>> wrote:
>>>>>> This site can’t be reachedlocalhost refused to connect.
>>>>>> Try:
>>>>>>
>>>>>> Checking the connection
>>>>>> Checking the proxy and the firewall <>
>>>>>> ERR_CONNECTION_REFUSED
>>>>>
>>>>>
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