While it is true that you can up the thresholds, the point I was trying to make 
was that we never had any threshold problems previously (unless they are new 
alarms in H13 and above). By increasing the thresholds, you do indeed get rid 
of the alarms but the fact remains that you are still experiencing an issue 
that had not existed previously and that is the fact the GCs now appear to be 
eating more CPU resources than they did before the hotfixes. Upping the 
threshold just hides it.
 
-dave
 

Dave Nissel
Network Architect
~~~~~~~~~~~~~~~~~~~~~~~~~~
Select Medical Corporation
Voice (717) 975-4522
Fax   (717) 412-9371
E-Mail [EMAIL PROTECTED]
SendPlainText


-----Original Message-----
From: Calvin Lane [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 15, 2008 9:55 AM
To: spectrum
Cc: spectrum
Subject: Re: [spectrum] GLOBAL COLLECTION CPU THRESHOLD EXCEEDED


 
I was getting this alarm for about two weeks.  After some research and talking 
to support they suggested that I increase the Global Collection CPU threshold 
setting.  You basically have to add the following line to your .vnmrc file, 
'gc_perf_cpu_threshold= ' .  If you look under the Alarm History tab you will 
be able to see how long the Global Collection updates are taking.  You want to 
make that threshold setting greater than the highest update value.  After you 
change the .vnmrc you will have to restart your SpectroSERVER.  This will take 
care of that alarm.
 
Calvin Lane
[EMAIL PROTECTED]


 
On 10/15/08, Zink, Michael < [EMAIL PROTECTED]> wrote: 

We started running into this issue after upgrading to H13.  H13 caused our 
system to core dump about every 2 days.  We received a patch to H13 to correct 
the core dumps.  It corrected the problem to about one core dump per week.  We 
received a second patch to H13 and have not seen any additional core dumps.  
However, after we loaded the second patch, we started noticing the Global 
Collection Threshold alarms.  When I spoke to Spectrum support about this, I 
was told that we needed to look at our SpectroServer resources.  I was not told 
about SP2.

Michael Zink

Network Analyst
Information Technology Services
3700 Wake Forest Road
Raleigh, NC 27609
(P) - 919-754-6095
(F) - 919-850-2827

++++++++++++++++++++++++++++++++++++++++++

-----Original Message-----
From: Nissel, David [mailto: [EMAIL PROTECTED]
Sent: Wednesday, October 15, 2008 9:12 AM
To: spectrum
Subject: RE: [spectrum] GLOBAL COLLECTION CPU THRESHOLD EXCEEDED

I began running into this error daily when I upgraded to H14 - have you done so 
as well?. I had never seen a collection error like Shahla describes up until 
that point and the collections did not change. I did go back through and 
optimize the criteria and the errors seem to have dissipated, though I'll have 
to watch it for a few more days to confirm it. I also have a hunch that it was 
related to my random SS crashes insofar as that if a couple of them decided to 
fire up and update at the same time, the stress may have been too much for the 
SS process to handle. We'll see if that calms down as well.

On another note related H14 however, when I opened a call with CA, they did 
indicate that they have seen issues in some customer sites with the 
SpectroServer.exe in that patch. Apparently its related to some memory 
management binaries that are included in the executable. They sent me one that 
is compiled without it which also seems to have helped the random SS crashes.

Dave Nissel
Network Architect
~~~~~~~~~~~~~~~~~~~~~~~~~~
Select Medical Corporation
Voice (717) 975-4522
Fax   (717) 412-9371
E-Mail [EMAIL PROTECTED]
SendPlainText


-----Original Message-----
From: Brett Davis [mailto: [EMAIL PROTECTED]
Sent: Wednesday, October 15, 2008 8:56 AM
To: spectrum
Subject: Re: [spectrum] GLOBAL COLLECTION CPU THRESHOLD EXCEEDED


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Shahla,

Did you recently modify the search criteria on the global collection? If
you accidentally put an "OR" where you meant to have an "AND" you could
easily end with an overwhelmingly large global collection. This is
because Spectrum will not only model devices in global collections, but
will also find any Applications, Ports, etc that match the criteria.
When this happens in our environment (3000+ network devices) it actually
causes the whole spectroserver to crash usually.

My suggestion is to double check the numbers and criteria on your
collection if it's a dynamically updating one.
- --
Brett Davis
IT Network and Security Operations
Cisco Certified Network Associate (CCNA)
Purdue University
YONG 605
Phone (765) 49-62304
[EMAIL PROTECTED]

Tabarzadi, Shahla wrote:
> Less-than optimal SpectroSERVER performance, abnormally disconnected
> clients, and slow response times.
>
>
>
> A Global Collection update has taken a longer-than-normal amount of CPU
> time, which might be contributing to the above symptoms.
>
>
>
> Note: I have already opened a case with support but they recommend SP2
> which is not available yet.
>
> ------------------------------------------------------------------------
> ------------------------------
>
> Shahla Tabarzadi
> CAO Network Engineering and Configuration Branch
> U.S. House of Representatives
> 202-226-6266
>
>
>
>
> ---
> To unsubscribe from spectrum, send email to [EMAIL PROTECTED] with the body: 
> unsubscribe spectrum [EMAIL PROTECTED]
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