Hi,

I have configured ClearScript to send an email when a problem or an
issue is resolved. Meantime I have SANM configured to send some of our
notifications with delay and if an alarm is acknowledged during the
delay period, a notification will not go to the users. However when the
problem is resolved, ClearScript will send notification no matter what.
To make the long story short now my users who never receive "Down" msgs,
now they receive 'Up" msgs.

Any body has a solution or has run to this problem?

 

Thank you

 

------------------------------------------------------------------------
------------------------------

Shahla Tabarzadi
Network & Unified Communications
U.S. House of Representatives
202-226-6266 

 


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