Hi,

Port monitoring it's a complex task. There are many possible cases and
parameters you can configure.
I think most important attributes to watch are (I also indicate my
personal best choice):

-> In VNM model:
· Fault Isolation
        - Port Fault Correlation: All Connected Ports - Multiple Devices Only)
· Live Pipes:
        - Live Pipes: Enable
        - Alarm Linked Ports: No
        - Suppress Linked Port Alarm: No
        - Port Always Down Alarm Suppresion: Enabled

-> In every port model (you can create a policy to configure all ports
with same values. there is an example in
$SPECTROOT/PolicyMngt/Spectrum):
ok to poll (0x11dd8) -> If you enable live links, you change this value to TRUE
PollPortStatus (0x1280a)
AlarmOnLinkDownTrap (0x11fc2)   
AssertLinkDownAlarm (0x12957)
GeneratePortStatusAlarms (0x12a54)

Here my approach is to create two policies: One for ports with a
modeled connection and other for unconnected ports:

Values for connected ports:
ok to poll: true
PollPortStatus: true
AlarmOnLinkDownTrap: 1

Values for unconnected ports:
ok to poll: false
PollPortStatus: false
AlarmOnLinkDownTrap: 0
AssertLinkDownAlarm: false


This way I cover most cases, regardless you received or not link up/down traps.

I hope this can help you.
Regards.
James.



On Thu, Apr 28, 2011 at 8:47 AM, Kenneth Kirchner <[email protected]> wrote:
> So we have had incidents, on a couple of occasions now, where our Spectrum 
> 9.2H3 will see an interface go "down", but will not generate any kind of 
> event for it.  The last time this happened we (CA Tech and myself) speculated 
> that the device was unreachable and when it came back up, it suppressed the 
> alarm of the secondary interface.  I don't think any of the event data 
> clearly supported that, but it was the best we could come up with.  So that 
> ticket was closed yesterday and it just so happens that today we have a 
> similar issue.  An interface was down for nearly 10 hours before someone 
> noticed, no thanks to Spectrum.  It is not a good thing to have the 
> credibility of your monitoring tool come into question.  I am hoping someone 
> here can share with me (us!) their methods for tracing the non-trap related 
> event path in Spectrum.  The trap alarms seem a bit easier to manage due to 
> the external files.  The internal workings of Spectrum are mysteries.
>
> I tried to re-model the current device we are having issue with, but the 
> interface is discovered in the down state, so it still doesn't help or 
> indicate an alarm.  If this happens again, what steps should I take to 
> isolate the problem?
>
> Which attributes should I be focusing on with regard to the parent model and 
> the component model?
>
> How can I manually force Spectrum to acknowledge and generate an alarm on an 
> interface that is "down" (red)?
>
> Spectrum's current issue is with a Cisco 6509 and I would not be surprised it 
> that is related to the issue, but our previous issue was with a 7206VXR.  
> Also, the previous issue involved a POS interface where as the new issue is 
> with a Gigabit ethernet interface.  The similarities are few.
>
> Any advice is appreciated.
>
> -Ken
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