I have seen something similar in Spectrum 9.1

We had "removed" several devices from the Universe without realizing
what could go wrong.

 

One symptom of a device "removed" from the Universe views 

is that, when viewing a Global Collection topology tab,

clicking a gold connection from the affected device to another device

may present a Component Details window simply stating "Unable to render
topology".

 

Another symptom of a device "removed" from the Universe views

is that connections from that device to other devices

may show up "black" in the Global Collection topology tabs.

There was a bug in 9.0 for this problem. From the SP1 release notes:

Resolved an issue where black pipes would appear in Global Collection
topologies.
(SP001, swbug021399, CallT0000201265, 16620708-01) 
(SP001, swbug021535, CallT0000216159, 17312557-1) 
(SP001, swbug021647, CallT0000219492, 17459942-1)

However, after applying service pack 1 (or 2 or 3, or interim hotfixes),


this condition persisted until we understood what was really happening.

 

I opened case with CA support, and we arrived at this solution:

 

1 - Use CLI to "show devices" > textfile1.txt 

 

2 - Use CLI to "show associations" of type "Collects" for the Universe
mh > textfile2.txt

 

3 - Determine which model handles were present in textfile1 but not
present in textfile2 (through manual correlation).

This gives you a list of devices that are in Spectrum but not directly
under the Universe.

Note: some of these may be in sub-containers underneath the Universe,
and that is OK.

 

4 - Use a CLI batch file to associate the model handles yielded in step
3 to a brand new, empty Global Collection

e.g. create association rel=staticGlobalCollects lmh=CollectionMH
rmh=DeviceMH 

 

5 - Use OneClick to copy/paste all the models from this new Global
Collection to the main Universe container.

I did receive a bunch of warnings about several models already being
present in different views,

so I decided to leave those models where they were. 

 They probably were contained in the ~350 LAN containers that I had
defined beneath the Universe. 

 But ~500 other models were added back to the top-level Universe view. 

 

6 - I inspected my older Global Collections, and the black links were
now gold. 

The Component Detail for the links showed the full connection/interface
details again.

 

HTH,

--Mark S

 

________________________________

Mark Serencha - Inforonics LLC - (m) +1-781-439-0519 -
Mark.Serencha_AT_inforonics.com

 

From: Pfleger, Jim [mailto:[email protected]] 
Sent: Thursday, May 12, 2011 9:58 AM
To: spectrum
Subject: Re: [spectrum] Disappearing models/Global Collections view

 

We've seen this behavior when using "remove" instead of "delete". If you
"remove" the device model from the container within the Universe, it
remains in the Global Collection. Subsequently deleting it from the GC
moves it to LostFound. However, if you "delete" the device model from
the container, that destroys the model in all locations.

It seems that the GC works like a hard link does in Unix systems. In
that case "remove" is the equivalent of destroying a link (unlink), and
delete is the equivalent of destroying the file (rm).

HTH,
Jim


-- 
JIM PFLEGER  |  Application Architect  |  Insight  |  insight.com

t. 480.889.9680 f. 480.889.9599  [email protected]




On 5/12/11 2:26 AM, "Marcel Vladar" <[email protected]> wrote:

Hi List

I'm having a strange problem and I'm not entirely sure how to explain it
but 
basically what is happening is as follows:

I've created models of devices in the Universe view. The models live in
sub-containers (LAN containers) within the universe view.
I then added various of these devices to different Global Collections
based on certain criteria. Up to now, no problems.
Suddenly I've noticed some of the models have disappeared from their
original universe-sub-container view and are only 
visible in the Global collections view. If I remove them from the global
collections view they go to LostFound.

Is this normal? Why do only some devices do this while others remain in
both the universe view and the global collections view?
Any advise is welcome. I'm running 9.2 on Windows Server.

Thanks in advance.

Regards
Marcel. 

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