If you just want to import the assets from Spectrum to CMDB then you will have to use modeling gateway on SpectroServer as follows:
In bash shell from SS-Tools > ./modelinggateway -vnm sb-ss92 -cmdb -e sbss92 On Service Desk server: C:\Program Files\CA\Service Desk\bin>GRLoader.exe -u servicedesk -p servicedesk -i <xmlFileName> -s http://eahq-srvdskdev1:8080/ Example C:\Program Files\CA\Service Desk\bin>GRLoader.exe -u servicedesk -p servicedesk -i sbss92.xml -s http://eahq-srvdskdev1:8080/ HTH Cheers, Saurabh Bohra X60842 -----Original Message----- From: Andrew Hogg [mailto:[email protected]] Sent: Thursday, September 08, 2011 12:55 AM To: spectrum Subject: [spectrum] CA Service Desk integration with CA Spectrum Have been using CA Spectrum for a long time and our organistaion is also in the process of implementing CA Service Desk. The Service Desk people are asking questions about pulling in devices and network equipment from Spectrum to Service Desk as CI's. Are there any of the Spectrum mailing list users our there that have implemented CA Service Desk and have integrates this with CA Spectrum? Are you willing to share your experiences? I am aware of the CA Service Desk manual that comes within the Spectrum manuals. It provides lots of info on higher level integration such creating tickets from from OneClick Alarms. What we are looking for at this stage is just pulling server and network device information from Spectrum into the Service Desk CMDB. If you are willing to share information on how you have setup this integration then please contact me via email. Andrew Hogg Enterprise Systems and Software Management Australian Bureau of Statistics Email: [email protected]<mailto:[email protected]> --- To unsubscribe from spectrum, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe spectrum [email protected]<mailto:[email protected]> Please consider the environment before printing this e-mail. --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
