Altug, Thanks for the suggestion but no joy at this time as the key exists correctly (SPECROOT) and has the correct value. I have a case now open with support but if you or the List have any other thoughts, they would be appreciated. Thanks again.
-dave Dave Nissel Network Architect ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Select Medical Information Technology, Network Services Group Voice (717) 975-4522 Fax (717) 412-9371 E-Mail [email protected] ________________________________ From: Altuğ Gür [mailto:[email protected]] Sent: Saturday, December 03, 2011 1:58 PM To: Nissel, David Cc: spectrum Subject: RE: [spectrum] Oneclick/SRM and CABI/BOXI on same server:UPDATE David, You encountered a known error in Spectrum. The issue is that during installation, sometimes registry keys were created incorrectly. I encountered this on Win 2008 standard 64-bit when trying to install all four tiers on the same box. Check the registry of your Oneclick/SRM box and locate the HKLM/software/syswow64/Aprisma/Spectrum60 branch (may not be exactly correct but essentially you need to locate Spectrum60 under HKLM). Check the keys to see if there's one named "SP" pointing to your Specroot directory. If there's one, you need to rename it to SPECROOT without altering its value. Just for good measure, perform the same check on your SpectroServer if it's a separate box. Then you need to repeat OneClick/SRM installation from scratch. The root cause is that, regkey is created early in the installation. If it is incorrect, one customization script (named SRM something.cus) fails to execute, leading to the issue you encounter. When you correct the regkey and repeat the Oneclick/SRM installation, the above mentioned script will execute correctly and you can configure your BO Integration. Just be sure that you get an "install successful" message at the end. Let me know if you need further help :) Altug Gur Sent from my Sony Android tablet On Dec 3, 2011 5:13 PM, "Nissel, David" <[email protected]<mailto:[email protected]>> wrote: Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
