Neelam, Did you open a case with CA Support? That is the proper procedure.
Thanks! Altug Gur Lähetetty iPhonistani On 13.4.2012, at 11.40 ap., "[email protected]" < [email protected]> wrote: Dear All, We are on spectrum 8.1 environment.From Last week onwards we are facing an problem with one click. Some time spectrum one click URL does not open, or sometimes it gets hangs in between while creating the one click view. Spectrum is installed in D drive and whenever such problem appears we can see java_pid5436.hprof file with size of 1 GB. The issue gets solved after recycling the tomcat services. Kindly help as this issue is appearing day by day With Regards, Neelam Unicenter Support Wipro Infotech TEL: +91-22-3075-3943/3944 Mail to: [email protected] “Kindly log a call on http://usdprdweb2/CAisd/pdmweb.exe for any USD related assistance" Calls logged in USD would be prioritized *Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank* ____________________________________________ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd." - --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
