I'm unable to continue with this error as well, on Solaris. Did you find a solution?
I haven't try to start my Spectrum yet... Lip Jen ________________________________ From: Cantwell, Rene D [rene.cantw...@ca.com] Sent: Monday, August 06, 2012 10:00 AM To: spectrum Cc: Nason, Roger W Subject: RE: [spectrum] Spectrum 9.2 Service Pack SP02 (aka H08) is now available for customer download. Hello Fritz, It looks like a bug in our install checker functionality. At the very least the pop up error message should tell you which applications it wants you to shutdown. The applications it should be checking for on Linux/Solaris are: processd,SCP,LocServer, ArchMgr, nameserv, telnetd spectrum, ncmservice, mysqld spectrum, SpectroSERVER, VnmShd, java OneClick. If all of these instances (not just the Spectrum version of them) are shutdown and install will still not work, please open a support issue so we can get engineering involved to help resolve. -- Rene’ René Cantwell CA Technologies Support Delivery Manager Tel: +1-603-334-2497 or +1 877-428-6324 Fax: +1-603-334-2540 rene.cantw...@ca.com <mailto:rene.cantw...@ca.com>[cid:image001.jpg@01CD73B9.7D08B8C0]<https://exch.mail.umd.edu/owa/UrlBlockedError.aspx> From: fritz.buetiko...@id.unibe.ch [mailto:fritz.buetiko...@id.unibe.ch] Sent: Monday, August 06, 2012 7:24 AM To: spectrum Cc: spectrum@listserv.unc.edu Subject: Re: [spectrum] Spectrum 9.2 Service Pack SP02 (aka H08) is now available for customer download. Hello Rene I downloaded SP2 for Solaris 9 last week and tried to update our test server to 9.2-SP2 … and failed ;-(( I tried to install with the Spectrum environment UP (SS down, but LocServer and other apps running) and also without the Spectrum environment. In both scenarios the error message was the same: … there is no process mentioned in the pop-ip mesage that should be up; so I assume the new process-checker on Solaris has something broken ! The other bad thing is, that after the install of SP2 has failed, I am not able anymore to startup the SCP gui to restart the old 9.2-H07 version. The error message in the SCP.OUT file is: streicher> cat SCP.OUT Thu Aug 02 08:42:22 MEST 2012: SPECTRUM Control Panel started. Thu Aug 02 08:42:41 MEST 2012: SPECTRUM installation detected, exiting. .. which means, that I am blocked out twice !!! ### Is there any way to start the installer on Solaris without the new process-check ? Thank you and best regards, --Fritz. ___________________________ University of Bern Computer Services Department Fritz Buetikofer Senior IT Manager Gesellschaftsstrasse 6 CH-3012 Bern Switzerland Tel. +41 (0)31 631 3843 Fax. +41 (0)31 631 3865 Web. http://www.id.unibe.ch On 02.08.2012, at 15:23, "Cantwell, Rene D" <rene.cantw...@ca.com<mailto:rene.cantw...@ca.com>> wrote: Hello Everyone, Spectrum 9.2 Service Pack SP02 (aka H08) is now available for customer download. A news item announcement with highlights of what is included in 9.2.2 can be found on our product home page at https://support.ca.com/irj/portal/prddtlshome?prdhmpgform=p&productID=7832 . Customers can download from two sources; >From support.ca.com - >https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/7832/7832_92_patchindex.html >From ftp.ca.com<ftp://ftp.ca.com/> - >/pub/CA-SPECTRUM/Updates/GA/Spectrum_09.02.02.00 Since cutting the DVD iso image the Release Notice (SRN) has been updated with two additional special consideration items #21 and #22. The Solaris PTF patch for #22 is available from the same ftp.ca.comarea<ftp://ftp.ca.comarea/> as 9.2.2 itself (/pub/CA-SPECTRUM/Updates/GA/Spectrum_09.02.02.00). In addition to these two special considerations, the support team is working on the following issues with our sustaining engineering team; 1. Original DVD iso image was corrupt. a. What is available today is good. 2. Solaris crash, found in late QA tests. a. PTF_9.2.201 is available from ftp.ca.com<ftp://ftp.ca.com/> site mentioned above. 3. RedHat 5.8 crash after installing 9.2.2. a. Temp workaround: replacing the default MTS version of the SpectroSERVER executable with the non-MTS version (shipped) resolves the problem. Please contact the support team if help is needed. 4. OneClick/Tomcat upgrade, tomcat will not start after upgrade. a. Support actively working with SE on workaround, root cause and solution. Please contact the support team if you are experiencing this issue. 5. Install stopping running non-Spectrum mysql process. a. Support actively working with SE on solution for next hotfix, temp workaround is to shutdown what install is requesting in order to start the 9.2.2 install. Here are the checksums for each of the ftp executables: 76ce64c40814139c2cf6a66c6dc0757e *Spectrum_09.02.02.00.201.Linux.txe cb3e964081c38c88db7058fccac74d6c *Spectrum_09.02.02.00.201.Solaris.txe 4b395435d9577a9d0b77d3968693751a *Spectrum_09.02.02.00.201.Windows.exe 119f55b552ff36568b856dc2f8ed324d *Spectrum_09.02.02.00.201.dist.tgz 9ec9bd012742c6ba1794265083750ef2 *Spectrum_09.02.02.PTF_9.2.201.Solaris.txe If you should have any specific concerns or questions regarding 9.2.2, please send them directly to me. Regards, Rene’ René Cantwell CA Technologies Support Delivery Manager Tel: +1-603-334-2497 or +1 877-428-6324 Fax: +1-603-334-2540 rene.cantw...@ca.com<mailto:rene.cantw...@ca.com> <image001.jpg> • --To unsubscribe from spectrum, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe spectrumfritz.buetiko...@id.unibe.ch<mailto:spectrumfritz.buetiko...@id.unibe.ch> * --To unsubscribe from spectrum, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe spectrum rene.cantw...@ca.com<mailto:rene.cantw...@ca.com> * --To unsubscribe from spectrum, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe spectrum ljc...@umd.edu --- To unsubscribe from spectrum, send email to lists...@unc.edu with the body: unsubscribe spectrum arch...@mail-archive.com
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