[SM-USERS] Could not create hashed directory structure error message

[john]

Hello,

 

We recently moved our web site over to an IIS6 setup. One of my jobs was to set up squirrelmail on the new system.

 

All seemed to go well with the install until we started to use SM. After the initial logon screen I get the message

 

Error creating directory \prefs/3.
Could not create hashed directory structure!
Please contact your system administrator and report this error.

 

In my config.php file the area that talks about the prefs and data directory is as follows

 

$data_dir = "\prefs";

$attachment_dir = "\attach";

I have read through some of the similar topic found on the web page and have tried some of the solutions but none of them seemed to work in this case. I have given the IUSR_<MACHINE_NAME> user full access to the directories just in case but this also seemed to have little affect.

As mentioned earlier, the sendmail has been setup on an IIS6 machine and attaches to an AIX machine which runs sendmail. One thing that I am a little uncertain about is where the SM is trying to look for the directorys, on IIS or the AIX box.

Any help that can be supplied would be much appreciated.

 

John.