I got a Strange Error when login to an over quota account; and cannot
logged
in to remove some messages. The error is:
ERROR: ERROR : Could not complete request. Query: COPY 1893:1893 "INBOX.Junk" Reason Given: [ALERT] You exceeded your mail quota.
How can solve this problem to enable the user logged in and remove some emails.
Sounds like you have some kind of filter set up or other plugin that does some mail filtering when you log in. You'll have to go into your prefs file on the server and temporarily remove the filter (or plugin
from config/config.php), log in, and delete some mails, then replace
your filters/plugins. For deleting mails when over quota see:
Ok , that is work , I removed the filters plugin then login then add the filters plugin again.
But I think that is a work around the problem not a solution for it. It will happen in the future many and many times. Is this the only
solution
to this problem that when happens- and I m sure that it will happen many times - I must follow this procedure ??
Nope, you're right, it's just a workaround. The filters plugin ideally should be able to stop attempting to filter if it hits IMAP errors, but that has yet to be done. Best solution (means faster webmail too) is to use server-side filtering instead of php-based client side filtering.
OK, it is great if the server can do "server-side filtering", but how can I enable it now?
This depends on your server. You have to have installed (or be able to install) something like procmail or courier-maildrop or be using the Cyrus IMAP server with its sieve filtering, or other more obscure filtering system. After that, you can come back to Squirrelmail and install the correct plugin that can interact with your filtering system.
-paul
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