Hello MJ Gollihue,
On Saturday, April 23, 2005, you wrote:
> I'm an SM newbie and just recently installed SM 1.4.4 on qmail, vpopmail
> and courier using the "qmailrocks" installation instructions. This is all
> running on Fedora Core 2.
> The problem that I am having is that users, including myself, cannot click
> on the trash. The trash item is in the folder list, and mine currently
> says "Trash (47/62)"...so there are items in the trash, you just cannot
> click it to see what is in it, there is no anchor tag assigned like the
> other folders.
> I have read through the lists and could not really find anything similar
> to this having been already mentioned.
> If, in the folder configuration, I select "Do Not Use Trash", the trash
> converts to a regular folder that can then be clicked and I can view the
> items inside and manipulate them and move them about. If I then unselect
> "Do Not Use Trash", the trash goes back to being unclickable.
> I have looked at the PHP code and can see a section regarding
> (!$boxes->>is_noselect), if that might have something to do with it?
> In my searching of the list archive, I found a report that changing
> an "if (!$boxes->>is_noselect) {" to "if (!$boxes->is_noselect ||
> strtolower($boxes->>mailboxname_full)=="inbox")
> strtolower($boxes->>{" may help with a similar problem, however,
> this did not fix my problem with the unclickable trash.
> Anything that I should be looking for? How does "is_noselect" function in
> relation to trash and other folders? Is there something simple (probably!)
> that I am overlooking?
is_noselect is a function that checks to see if the folder has
\NoSelect set on the folder flags. If the folder has that flag, then
you will not be able to click it, however, if you are able to move
mail to that folder, then it suggests that is not the case. \NoSelect
can come about (usually) in two cases. The imap server you are using
does not support mail and subfolders in the same folder (see uw-imap
for an example), or, you have created a nested folder inside a folder
that doesn't exist. Some IMAP servers will return a folder as
\NoSelect if the folder is not subscribed (I think cyrus does that
under some very unusual circumstances). What you might want to do is
telnet to your imap server, and see if you can subscribe to the folder
directly. As you said you're using courier, these instructions should
work (assuming you have named your trash folder Trash).
# telnet serverip 143
A01 LOGIN "username" "password"
A02 SUBSCRIBE "INBOX.Trash"
A03 LOGOUT
Replace serverip, username, and password with the right values. Once
you have done that, logout of SM, and log back in again, see if that
resolves your problem.
If it doesn't help, enable the imap info plugin (named info under the
plugins list in the configuration tool), and go to Options, and select
IMAP server information. When you have it selected, put a check in
test 1 and 2, and put in the following information:
Test 1: LIST "" "*"
Test 2: LSUB "" "*"
Run the tests, and paste the results here.
--
Jonathan Angliss
<[EMAIL PROTECTED]>
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