On Mon, August 17, 2015 22:17, jimmy cho wrote:
> Hi,
>
> Thank you for the reply,
>
> Yes  squirrelmail account is   [email protected]
> <[email protected]>
>
> logged in as the  user sales.     the email  is from the sender
> [email protected] .  The mail header is
>
>
> Return-Path: <[email protected]>
...
> Reply-To: <[email protected]>
>
>
> Problem is when reply-all is selected,  the sender
>
> [email protected]
>
> is not  listed  in the To: field   only the  cc addresses.    The email
> was
> sent and the  sender never got  the reply because the user did not spot
> the
> missing   [email protected]  address.   I  agreed the email  header is
> defective because of  the  erroneous Reply-To:  .  But  the  From: field
> entry    [email protected]  should be in the To:  field  in the reply  email
> compose page.
>
> rgds
>
> Jimmy
>
>
> On Tue, Aug 18, 2015 at 12:54 PM, Paul Lesniewski <[email protected]>
> wrote:
>
>> On 8/17/15, jimmy cho <[email protected]> wrote:
>> > Hi,
>> >
>> > squirrelmail  *Stable version snapshots* *(1.4.23-svn)*
>> > squirrelmail-20150817_0200-SVN.stable.tar.gz
>> >
>> > Centos 7
>> > php 5.4
>> > postfix 2.10
>> > dovecot-2.2.10
>> >
>> > The Sender is  [email protected]
>>
>> Please send full headers.  "Sender" without more context is ambiguous.
>>
>> > cc list is   " tanker" <[email protected]>,
>> > <[email protected]>,
>> > "Alk Rt" <[email protected]>,
>> >      "Chine Kh" <[email protected]>
>> >  Email is addressed to  [email protected]
>> >
>> > When the reply all selection is made
>> >
>> > The To: field is populated with
>> >
>> > "tanker" <[email protected]>,   <[email protected]>,
>> "Alk
>> Rt"
>> > <[email protected]>,
>> >      "Chine Kh" <[email protected]>
>> >
>> > which are the CC adddresses  in the  email.
>> >
>> > The sender  [email protected]   is  not in the  To: field.
>> >
>> >
>> > One issue seem in the email header is the  Reply-To is set with
>> > [email protected].  When another webmail client is used,  the sender
>> email
>> > is place in the To: field.
>>
>> Then perhaps your bug report should go to the other webmail system
>> that does not respect the Reply-To header.  Sounds like SquirrelMail
>> is doing exactly what it should, at least guessing without seeing all
>> the details.
>>
>> > When the squirrelmail 1.4.22 version is used,  the
>> [email protected]
>> > is place in the To:  field
>>
>> So I'll guess that the account you're logged into is
>> [email protected] (but it's your job to tell me things like that).
>> If that's the case, you can look at the setting: Options==>Display
>> Preferences==>Include Me in CC when I Reply All
>>
>> > and the cc addresses are placed in the CC:
>> > filed.  The sender address   [email protected]  cannot be found.
>>
>> See above.
>>
>> --
>> Paul Lesniewski
>> SquirrelMail Team
>> Please support Open Source Software by donating to SquirrelMail!
>> http://squirrelmail.org/donate_paul_lesniewski.php

Reply-TO: exists explicitly to force replies to go to that address. 
Emails generated from Web Forms have to use the web user as the FROM
address to pass through anti-spam filters, but when the person receiving
the email replies they expect the mail to go back to the person who filled
out the form not the computer.  Any other result causes problems. 
<RANT>They had to invent a special header 'X-Sender:' to deal with the
defective programs which ignore the Reply-To field in favor of the FROM
field.</RANT>

------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154


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