Is this a NAT issue?

The network is like this:

alice--192.168.199.214     company ip--116.228.89.198    kamailio IMS(cloud
server)--120.76.118.128
bob--192.168.199.124

I can see INVITE was sent from 116.228.89.198(alice) to 
120.76.118.128(kamailio IMS), then 120.76.118.128(kamailio IMS) reply a 100
trying to 116.228.89.198(alice), after that 120.76.118.128(kamailio IMS)
sent INVITE to 192.168.199.124(bob)
However, I did not captured bob's 183/180 or 200 OK.

What should I do to let it run properly?

<http://sip-router.1086192.n5.nabble.com/file/n148168/4060.jpg> 



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