Dear Valued Client, Thank you for your inquiry dated 6/4/10 regarding the changes in committer status. Your concerns are very important to us and we will be happy to assist you.
Bank of America has received your request. Regrettably, the request was not received by your Online Banking inbox and was inquiring about specific account or transaction information. Because your account security is our highest priority, we are only able to perform account maintenance or discuss confidential information through a method of contact that has first authorized you with your Online ID and Passcode. We ask you access your account on Online Banking through our home page at www.bankofamerica.com and go to the Customer Service tab to submit your request. This allows us to verify that the request is from you, the account holder, and not an unauthorized attempt to access your account. Remember to look for your SiteKey each time that you sign in to Online Banking. If you are not currently an Online Banking customer, please visit our home page at www.bankofamerica.com to enroll in this free service today. If you are unable to enroll on our Web site, please contact an Online Banking Specialist. The appropriate number may be found at www.bankofamerica.com in the Contact Us section located on the top right hand side of the page. We apologize for any inconvenience this may cause. If you are outside the US, please use the number listed above along with the ATT Direct Access Code. For more details on ATT Direct Access Codes and dialing protocols, please visit: www.usa.att.com/traveler/index.jsp. We value you as a customer and appreciate your business. If we may be of further assistance, please contact us again by e-mail. Thank you for choosing Bank of America. Sincerely, Mariam Shade Bank of America Get free e-mail or text message alerts when important activity occurs on your account. Simply go to the Alerts tab in Online Banking and select the alert messages you want to receive. Please note, alerts received as text messages on your mobile access device may incur a charge from your mobile access service provider. This message is in response to your recent request. If you are not the addressee please contact us. Any reply to this e-mail will not be secure; please do not respond with personal or confidential information.
