Turns out that this major client (w/ hundreds of users hitting our site) was deploying a customized IE build (via IEAK tool) that was somehow incompatible with our version of OpenSSL. We hadn't had problems with the standard IE downloads, or with Netscape/Mozilla.
We tried upgrading our web server to a newer version of Apache and OpenSSL, and the client can now access our Struts web app via HTTPS and their new IEAK-generated IE 6.0 browsers. Doesn't appear to be a coincidence. - Alex -----Original Message----- From: Viggio, Alex Sent: Thursday, May 29, 2003 1:50 PM To: 'Struts Users Mailing List' Subject: RE: Issues with Struts and IE 6 SP 1 upgrades? The problem is narrowing down to an HTTPS/SSL issue. We are enabling some additional mod_ssl logging in Production during our maintenance tonight. Hopefully this will help us track down whether the problem is on the client or server. - Alex -----Original Message----- From: Xu Cheng [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 28, 2003 8:14 AM To: Struts Users Mailing List Subject: Re: Issues with Struts and IE 6 SP 1 upgrades? The first thing I would do is to find out where the problem lies - at server end or client end. There could be many possible causes. Personally I have been using IE 6.1 SP1 with Struts (Tomcat) for some time and I did not encounter problems. But I am using it in an intranet. On Tuesday 27 May 2003 23:46, Viggio, Alex wrote: > Yes, our app is returning pure HTML (no client-side Javascript). We're > setting up a time to troubleshoot the logs. > > - Alex > > -----Original Message----- > From: Xu Cheng [mailto:[EMAIL PROTECTED] > Sent: Saturday, May 24, 2003 8:43 AM > To: Struts Users Mailing List > Subject: Re: Issues with Struts and IE 6 SP 1 upgrades? > > > Did you see anything unusual in your server side log file? What is your > application returning to clients? Pure HTML pages? > > On Saturday 24 May 2003 04:58, Viggio, Alex wrote: > > We've had a client installing a new Windows 2000 image on various > > desktops, > > > and those PCs can no longer access our Struts-based extranet web app. > > They are offsite and a different company, so I haven't been able to fully > > diagnose their setup via the established communication channels. The > > following are new components in this image: > > > > - Microsoft Windows 2000 Service Pack 3 > > - Microsoft Office Pro 2000 SR1a Service Pack 3 > > - Microsoft Internet Explorer v6.0 Service Pack 1 > > - Symantec Norton AntiVirus v7.61 build 42a > > - Microsoft NetMeeting v3.01 > > - Microsoft .NET Framework 1.0.3705 (New) > > > > I thought it was a problem with their IE setup, but they downloaded and > > installed Netscape and claim to be seeing the same problem. They can > > login (which exercises JSPs and Struts Action), but then they experience > > browser hangs at random places inside of the web app. > > > > Any suggestions on debugging this since I can't get onsite (i.e. new > > proxy settings, etc.)? I've never had to troubleshoot this type of > > problem > > beyond > > > checking if the web user had their browser cookies enabled (they claim > > this > > > is correct) and our IT/network folks haven't come up with anything yet. > > I'm > > > betting its a proxy issue. > > > > A google of their new IE version number (v6.0.2800.1106c0) did pull up a > > Cisco bug (#CSCea02310) at > > http://www.cisco.com/en/US/products/sw/cscowork/ps150/prod_release_note0918 > > >6 a008014b21a.html with dynamic web app functionality (a calendar). > > > > - Alex > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
