> Could you try to download again and then go to the "About" page and copy
the log files and paste them into an email?
> From the below it seems that Subsurface-mobile is running out of memory -
which is very surprising to me. Yes, it is a bit of a memory hog, bit even
on fairly old devices running out of memory is extremely rare...
> /D
sure, here are the logs. just did, to be sure, a reboot and cleaned the
memory, so I'm having 2.5GB available with subsurface using 193MB giving me
the same behaviour. here the full logs:
---------- subsurface.log ----------
"0.003: Failed to open logfile /storage/emulated/0/subsurface.log at Fri
Sep 13 13:12:44 2019 error: Permission denied"
"0.004: Failed to open logfile /storage/emulated/0/Documents/subsurface.log
at Fri Sep 13 13:12:44 2019 error: Permission denied"
"0.004: Successfully opened logfile
/storage/emulated/0/Android/data/org.subsurfacedivelog.mobile/files/Documents/subsurface.log
at Fri Sep 13 13:12:44 2019"
"0.004: Starting Subsurface-mobile:2.2.0(4.9.3.16):Android
(9.0):arm64:en-US"
"0.004: built with libdivecomputer v0.7.0-devel-Subsurface-NG
(ce6d9896a79afaa82641132e338f8744714c8593)"
"0.004: built with Qt Version 5.12.4, runtime from Qt Version 5.12.4"
"0.004: built with libgit2 0.26.0"
BTDiscoveryReDiscover: localBtDevice.isValid() true
localBtDevice isn't valid or not connectable
"Created position source android"
"0.014: Created position source android"
"Set GPS service update interval to 300 s"
"0.015: Set GPS service update interval to 300 s"
"0.015: location service is not available"
qrc:/org/kde/kirigami/Page.qml:276:5: QML Loader: Binding loop detected for
property "active"
QQmlExpression: Expression qrc:/qml/DownloadFromDiveComputer.qml:338:5
depends on non-NOTIFYable properties:
QMLManager::DC_forceDownload
Model size of -1 is less than 0
Both point size and pixel size set. Using pixel size.
"0.578: Synchronising data file"
"0.584: Load dives from local cache"
"0.587: Successfully opened dive data"
"0.588: 7 dives loaded from cache"
"0.589: have cloud credentials, but user asked not to connect to network"
"1.096:
UsbDevice[mName=/dev/bus/usb/001/002,mVendorId=1027,mProductId=24597,mClass=0,mSubclass=0,mProtocol=0,mManufacturerName=FTDI,mProductName=FT230X
Basic
UART,mVersion=10.00,mSerialNumber=DN044EHJ,mConfigurations=[\nUsbConfiguration[mId=1,mName=null,mAttributes=128,mMaxPower=45,mInterfaces=[\nUsbInterface[mId=0,mAlternateSetting=0,mName=FT230X
Basic
UART,mClass=255,mSubclass=255,mProtocol=255,mEndpoints=[\nUsbEndpoint[mAddress=129,mAttributes=2,mMaxPacketSize=64,mInterval=0]\nUsbEndpoint[mAddress=2,mAttributes=2,mMaxPacketSize=64,mInterval=0]]]]"
Show download page for device -1;-1;0
Both point size and pixel size set. Using pixel size.
Both point size and pixel size set. Using pixel size.
done showing download page
checkPendingIntents
Column width 411 root item width 411
width in Grid Units 27 original gridUnit 15 now 15
Using the following font: Roboto at 12pt with mobile_scale: 1
qqwindow devicePixelRatio 3.50092 3.50092
Supported dive computers:
"Aeris: 500 AI (SERIAL), A300 (SERIAL), A300 AI (SERIAL), A300CS (SERIAL),
Atmos 2 (SERIAL), Atmos AI (SERIAL), Atmos AI 2 (SERIAL), Compumask
(SERIAL), Elite (SERIAL), Elite T3 (SERIAL), Epic (SERIAL), F10 (SERIAL),
F11 (SERIAL), Manta (SERIAL), XR-1 NX (SERIAL), XR-2 (SERIAL)"
"Aqualung: i200 (SERIAL), i200C (SERIAL, BLE), i300 (SERIAL), i300C
(SERIAL, BLE), i450T (SERIAL), i550 (SERIAL), i550C (SERIAL, BLE), i750TC
(SERIAL, BT), i770R (SERIAL, BLE)"
"Atomic Aquatics: Cobalt (USB), Cobalt 2 (USB)"
"Beuchat: Mundial 2 (SERIAL), Mundial 3 (SERIAL), Voyager 2G (SERIAL)"
"Cochran: Commander I (SERIAL), Commander II (SERIAL), Commander TM
(SERIAL), EMC-14 (SERIAL), EMC-16 (SERIAL), EMC-20H (SERIAL)"
"Cressi: Cartesio (SERIAL), Drake (SERIAL), Giotto (SERIAL), Goa (SERIAL),
Leonardo (SERIAL), Newton (SERIAL)"
"Deepblu: Cosmiq+ (BLE)"
"DiveSystem: Orca (SERIAL), iDive DAN (SERIAL), iDive Deep (SERIAL), iDive
Easy (SERIAL), iDive Free (SERIAL), iDive Pro (SERIAL), iDive Reb (SERIAL),
iDive Stealth (SERIAL), iDive Tech (SERIAL), iDive X3M (SERIAL)"
"Garmin: Descent Mk1 (USBSTORAGE)"
"Genesis: React Pro (SERIAL), React Pro White (SERIAL)"
"Heinrichs Weikamp: Frog (SERIAL, BT), OSTC (SERIAL), OSTC 2 (SERIAL, BT,
BLE), OSTC 2 TR (SERIAL, BT, BLE), OSTC 2C (SERIAL), OSTC 2N (SERIAL), OSTC
3 (SERIAL), OSTC 4 (SERIAL, BT, BLE), OSTC Mk2 (SERIAL), OSTC Plus (SERIAL,
BT, BLE), OSTC Sport (SERIAL, BT, BLE), OSTC cR (SERIAL)"
"Hollis: DG02 (SERIAL), DG03 (SERIAL), TX1 (SERIAL)"
"Mares: Genius (SERIAL, BLE), Puck Pro (SERIAL, BLE), Quad (SERIAL, BLE),
Quad Air (SERIAL, BLE), Smart (SERIAL, BLE), Smart Air (SERIAL, BLE), Smart
Apnea (SERIAL, BLE)"
"Oceanic: Atom 1.0 (SERIAL), Atom 2.0 (SERIAL), Atom 3.0 (SERIAL), Atom 3.1
(SERIAL), Datamask (SERIAL), F10 (SERIAL), F11 (SERIAL), Geo (SERIAL), Geo
2.0 (SERIAL), Geo 4.0 (SERIAL, BLE), OC1 (SERIAL), OCS (SERIAL), OCi
(SERIAL), Pro Plus 2 (SERIAL), Pro Plus 2.1 (SERIAL), Pro Plus 3 (SERIAL),
Pro Plus X (SERIAL, BLE), VT 4.1 (SERIAL), VT Pro (SERIAL), VT3 (SERIAL),
VT4 (SERIAL), VTX (SERIAL), Veo 1.0 (SERIAL), Veo 180 (SERIAL), Veo 2.0
(SERIAL), Veo 200 (SERIAL), Veo 250 (SERIAL), Veo 3.0 (SERIAL), Versa Pro
(SERIAL)"
"Ratio: iDive Color Deep (SERIAL), iDive Color Easy (SERIAL), iDive Color
Fancy (SERIAL), iDive Color Free (SERIAL), iDive Color Pro (SERIAL), iDive
Color Reb (SERIAL), iDive Color Tech+ (SERIAL), iDive Deep (SERIAL), iDive
Easy (SERIAL), iDive Fancy (SERIAL), iDive Free (SERIAL), iDive Pro
(SERIAL), iDive Reb (SERIAL), iDive Tech+ (SERIAL), iX3M GPS Deep (SERIAL,
BT), iX3M GPS Easy (SERIAL, BT), iX3M GPS Fancy (SERIAL, BT), iX3M GPS Pro
(SERIAL, BT), iX3M GPS Reb (SERIAL, BT), iX3M GPS Tech+ (SERIAL, BT), iX3M
Pro Deep (SERIAL), iX3M Pro Easy (SERIAL), iX3M Pro Fancy (SERIAL), iX3M
Pro Pro (SERIAL), iX3M Pro Reb (SERIAL), iX3M Pro Tech+ (SERIAL)"
"Scubapro: Aladin H Matrix (BLE), Aladin Sport Matrix (BLE), Aladin Square
(USBHID), G2 (USBHID, BLE), G2 Console (USBHID, BLE), G2 HUD (USBHID, BLE)"
"Seac: Guru (SERIAL), Jack (SERIAL)"
"Seemann: XP5 (SERIAL)"
"Shearwater: Nerd (SERIAL, BT), Nerd 2 (BLE), Perdix (SERIAL, BT, BLE),
Perdix AI (BLE), Petrel (SERIAL, BT), Petrel 2 (SERIAL, BT, BLE), Predator
(SERIAL, BT), Teric (BLE)"
"Sherwood: Amphos (SERIAL), Amphos Air (SERIAL), Insight (SERIAL), Insight
2 (SERIAL), Vision (SERIAL), Wisdom (SERIAL), Wisdom 2 (SERIAL), Wisdom 3
(SERIAL)"
"Subgear: XP-Air (SERIAL)"
"Suunto: Cobra (SERIAL), Cobra 2 (SERIAL), Cobra 3 (SERIAL), D3 (SERIAL),
D4 (SERIAL), D4f (SERIAL), D4i (SERIAL), D5 (USBHID, BLE), D6 (SERIAL), D6i
(SERIAL), D9 (SERIAL), D9tx (SERIAL), DX (SERIAL), EON Core (USBHID, BLE),
EON Steel (USBHID, BLE), Eon (SERIAL), Gekko (SERIAL), HelO2 (SERIAL),
Mosquito (SERIAL), Solution (SERIAL), Solution Alpha (SERIAL), Solution
Nitrox (SERIAL), Spyder (SERIAL), Stinger (SERIAL), Vyper (SERIAL), Vyper 2
(SERIAL), Vyper Air (SERIAL), Vyper Novo (SERIAL), Vytec (SERIAL), Zoop
(SERIAL), Zoop Novo (SERIAL)"
"Tecdiving: DiveComputer.eu (SERIAL, BT)"
"Tusa: Element II (IQ-750) (SERIAL), Zen (IQ-900) (SERIAL), Zen Air
(IQ-950) (SERIAL)"
"Uwatec: Aladin Air Twin (SERIAL), Aladin Air Z (SERIAL), Aladin Air Z
Nitrox (SERIAL), Aladin Air Z O2 (SERIAL), Aladin Pro (SERIAL), Aladin Pro
Ultra (SERIAL), Aladin Sport Plus (SERIAL), Memomouse (SERIAL)"
qqwindow screen has ldpi/pdpi 71.981 151.482
"1.263: AppState changed to active with no save ongoing and no unsaved
changes"
qrc:/org/kde/kirigami/GlobalDrawer.qml:258: TypeError: Cannot read property
'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:293: TypeError: Cannot read property
'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:292: TypeError: Cannot read property
'length' of undefined
"16.922: DCDownloadThread started for Ratio iX3M Pro Deep on FTDI
downloading only new dives"
Starting download from ftdi
downloading only new dives
Finishing download thread: "Unable to open ftdi Ratio (iX3M Pro Deep)"
"16.931: Out of memory"
no new dives downloaded
"16.933: DCDownloadThread finished"
"19.345: DCDownloadThread started for Ratio iX3M Pro Deep on FTDI
downloading all dives"
Starting download from ftdi
downloading all dives
Finishing download thread: "Unable to open ftdi Ratio (iX3M Pro Deep)"
"19.355: Out of memory"
no new dives downloaded
"19.358: DCDownloadThread finished"
Both point size and pixel size set. Using pixel size.
Both point size and pixel size set. Using pixel size.
Both point size and pixel size set. Using pixel size.
---------- libdivecomputer.log ----------
Subsurface: v4.9.3-16-g7c83dcd87dbe, built with libdivecomputer
v0.7.0-devel-Subsurface-NG (ce6d9896a79afaa82641132e338f8744714c8593)
---------- finish ----------
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