Dear Business Partners,

We are looking for a Desktop Technical support in MA. If you have someone
matching the requirement forward it to john.m...@landmark-technologies.com.

Need 2 resources ASAP
This is short term 1-2 mth gig
rate 20/hr

 Please confirm,

JD is below:

10% Special Projects as assigned.

20% Installs, upgrades and configures desktop computers, desktop
applications, network connectivity, remote connectivity, and desktop phones.



60% Provides users with network and desktop technical support. This includes
directing them to the appropriate resolve group if necessary. Responds to
the needs and questions of users concerning their access of resources on the
network.

10% Must be responsible for maintaining updates to tickets that are assigned
through the call tracking system used.

*** Specialized/Practical Knowledge:

To perform this job successfully, an individual must be able to perform each
primary responsibilities satisfactorily. The requirements listed above are
representative of the knowledge, skill, and/or ability required. This
position is managed remotely. Qualified individual must be self-motivated
and demonstrate ability to manage daily workload and priorities effectively.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

1. Individual must have seasoned Knowledge of All Operating systems through
XP.

2. Strong foundation in troubleshooting methodologies. Strong computer,
networking, and troubleshooting skills (hardware, software & peripherals)

3. Advanced knowledge of desktop and network printing

4. Senior knowledge of Microsoft Office Products.

Individual must be able to Travel 10 -20 % of the time. This travel could be
as a team or as an individual based upon size of workload.


*** Interaction:

This individual must have above average interpersonal skills
Thanks
John
john.m...@landmark-technologies.com

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