Any help on this one from the Sun Ray community?  I think Sun Rays are
a fantastic solution for our retailers and catalogers when they need
point-of-sale / customer service terminals - but we would really
appreciate any input we could get about the problems we have been
facing with USB attached printers (both direct and spooled).

Thanks in advance!

Mike Cornelia
SUM/IT Systems
[EMAIL PROTECTED]
c: 770.851.8626


> Date: Fri, 17 Aug 2007 05:57:01 -0400
> From: "Bruce Silveria" <[EMAIL PROTECTED]>
> Subject: [SunRay-Users] Printing to USB attached Sun Ray printer
> To: [email protected]
> Message-ID:
>         <[EMAIL PROTECTED]>
> Content-Type: text/plain; charset="iso-8859-1"
>
> We have been experiencing a couple issues when trying to print to a printer
> attached via usb to a Sun Ray.  The first issue may have been addressed in
> SRSS 4.0 u2, in our testing with the beta release we have not been able to
> reproduce the problem but I would be interested to know if anyone has
> encountered this.
>
> The first issue.  Our application is sending data directly to
> /tmp/SUMWut/units/IEEE.../dev/printers/5191-c9 which is a Star Thermal
> receipt printer.  The printer runs out of paper during the printing of a
> receipt.  After this occurs we can not print to the printer unless we reboot
> the server or issue a utrestart command both of which are quite disruptive
> to other users on the system. Has anyone seen this occur?  Was there a bug
> that was fixed in 4.0 u2?  Is there a way to reset a single Sun Ray to
> resolve a peripheral communications error like this?
>
> The second issue.  We have created an lp printer which prints to a USB
> printer attached to a Sun Ray so that multiple users can print to it.  The
> problem we are experiencing is that the first 2 or 3 print requests are
> processed in a timely manner as would be expected but subsequent request get
> stuck in the queue for a number of minutes.  We have worked around this by
> adding an Ethernet adapter to the printer and setting it up directly on the
> network but this does require extra hardware and cabling.  Any
> recommendations on a way to support sharing of a Sun Ray USB printer?
>
> --
> Bruce Silveria
> SUM/IT Systems
>
> c: 770-634-7643
> f: 678-819-2213
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