Hi All,

I've searched this maillist, but I don't see anyone else with the problems
that I'm experiencing. After my users are using and happy with USB mounting,
I am now getting USB drive mounting problems.

I have three sunray servers in a failover group running RHEL4, SSRS 4, and
everything was working well, including USB mounting of flash drives. Over
the last month, flash drive mounting has been failing slowly, and in an
unpredictable manner.

As account 1 on DTU1, mounting worked for three weeks, then failed (note I
always observer proper unmounting protocols). While troubleshooting, I
logged into DTU 2 as account 2 and mounting worked properly. Also, DTU2
account 1 worked as well! But account 2, DTU 1 did not. So I thought it must
be  a DTU problem.

On the next day I went to investigate further, and now neither account 1 or
2 can mount USB drive on DTU 1 or 2.

I was seeing activity in the /var/opt/SUNWut/log/utstoraged.log, but now I
see no change.

When I plug or unplug the drive, and  utdiskadm -l returns no record:
Device          Partition       Mount Path
------          ---------       ----------


Processes running include:
ps -ef | egrep 'utmount|utds|utstorage'
root      4978     1  0 Feb02 ?        00:00:00 /opt/SUNWut/srds/lib/utdsd
-p 7012
root     23461     1  0 08:19 ?        00:00:00 /opt/SUNWut/lib/utmountd
root     23462     1  0 08:19 ?        00:00:00 /bin/ksh -p
/opt/SUNWut/lib/utlog -o /var/opt/SUNWut/log/utmountd.log
root     23463     1  0 08:19 ?        00:00:00 /opt/SUNWut/lib/utstoraged
-r
root     23464     1  0 08:19 ?        00:00:00 /bin/ksh -p
/opt/SUNWut/lib/utlog -o /var/opt/SUNWut/log/utstoraged.log
root     23467 23463  0 08:19 ?        00:00:00 /opt/SUNWut/lib/utstoraged
-r

Log file, after plugging, unplugging flash drive:
tail -f /var/opt/SUNWut/log/utstoraged.log
2008.02.04 08:19:36.898589 MST Storage Service is starting
2008.02.04 08:19:36.899504 MST Storage Service Ready

An earlier log file, while it was still logging something:
2008.01.06 10:11:43.380892 MST Storage Service is starting
2008.01.06 10:11:43.382098 MST Storage Service Ready
2008.01.06 10:13:44.186260 MST servicing
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/devices/[EMAIL PROTECTED]/[EMAIL 
PROTECTED]/[EMAIL PROTECTED]/Prolific_Technology_Inc.USB_Mass_Storage_Device,
lun=0, ctlmin=1, uid=42, xid=16
2008.01.06 10:13:45.301637 MST service END lun=0, ctlmin=1, uid=42, xid=16
2008.01.06 10:13:48.381097 MST servicing
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/devices/[EMAIL PROTECTED]/[EMAIL 
PROTECTED]/[EMAIL PROTECTED]/Prolific_Technology_Inc.USB_Mass_Storage_Device,
lun=0, ctlmin=1, uid=220, xid=16
2008.01.06 10:18:16.242379 MST service END lun=0, ctlmin=1, uid=220, xid=16
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/devices/[EMAIL PROTECTED]/[EMAIL 
PROTECTED]
/[EMAIL PROTECTED]/Prolific_Technology_Inc.,[EMAIL PROTECTED],ctl: No such file
or directory
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/dev/dsk/disk1: No such file or
directory
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/dev/dsk/disk1p1: No such file or
directory
2008.01.06 10:18:24.806356 MST servicing
/tmp/SUNWut/units/IEEE802.00144f7dd1e3/devices/[EMAIL PROTECTED]/[EMAIL 
PROTECTED]/[EMAIL PROTECTED]/Prolific_Technology_Inc.USB_Mass_Storage_Device,
lun=0, ctlmin=1, uid=220, xid=16
2008.01.06 10:27:33.172294 MST service END lun=0, ctlmin=1, uid=220, xid=16


I have restarted the USB services, device, and even the server itself, with
no improvement. Also, it does not matter which server the DTU connects to,
once the USB fails to mount, it does not mount again in that DTU.

Do you have any thoughts?

Thanks,

Marc Wrubleski
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