We run about 135 DTU's connecting to a FOG of two servers, running the Windows Connector in kiosk mode. Servers are Fire x4600's running Solaris 10 (x86). Until a week ago we were on SRSS 4.1.
Last week I upgraded the secondary in the FOG to SRSS 4.2, Windows Connector 2.2, with the latest patch cluster, and Sun Ray patches (140994-03, 143215-03, and 143535-01). Two nights ago I updated the primary identically. This morning, we got word that a number of our users are having their Windows sessions dropped after some period of inactivity. I've asked for more details (how much inactivity?) but so far that's all I know. Apparently it's a widespread problem -- a whole classroom of users, or a sizable number of them, not just one or two here and there. In order to eliminate the usual culprit, I've been running remote desktop sessions from my Linux desktop to our Windows servers, and those appear to be running fine indefinitely, so I don't think the problem is on the Windows side. The Sun Ray logs are showing a lot of traffic; looks like a lot of clients are cycling, more than we'd expect given the relatively low population on our campus right now. Since upgrading, I've noticed that the output of utsession -p has looked a little funky. Current excerpt: pseudo.00144fea37bd ??? utku126 89 U pseudo.00144fea380e ??? ??? 21 DI pseudo.00144fea388b ??? utku128 90 U pseudo.00144fea390f ??? utku109 76 pseudo.00144fea3eba ??? utku124 87 U pseudo.00144fea3f61 ??? utku159 16 U pseudo.00144fea3f77 ??? utku140 12 pseudo.00144fea3fcb ??? utku158 28 U pseudo.00144fea3fe6 ??? ??? 7 DI pseudo.00144fea40cf ??? utku132 49 U pseudo.00144fea40ea ??? utku194 24 U Reading the man page, I came to the conclusion that the "U" flag was new with the latest release and might be normal. But the "DI" sessions give me pause. Related to this issue? Don't know. In case it's helpful, the "Arguments" line in our Kiosk Mode page reads as: -t 1800 -- -m -b -r disk:u=/tmp/SUNWut/mnt/$USER winders.uchicago.edu (where "winders" is our Windows RDP load balancer.) That's unchanged from before the update. Below, I'll post the last 50 lines currently in in the Sun Ray messages log. There may be some red herrings in there, since as luck would have it we're also experiencing some trouble with our Windows licenses right now, and a lot of our uttsc sessions are dying immediately for lack of a CAL. Repeated attempts to connect do eventually succeed, and once the session is established that issue doesn't seem to matter any more, but it's making it difficult for me to look at the logs and know which sessions are stillborn for lack of a license, and which ones are terminating because of some other cause. I realize this isn't the best bug report in the world, but I'm at a loss for how to narrow down the trouble, so I'm hoping somebody can give me some tips for how to collect better data. Thanks, --Michael [log sample follows] Sep 2 13:00:32 kenwood gconfd (utku16-11204): [ID 702911 user.info] Exiting Sep 2 13:00:34 kenwood Sun Ray Connector proxy:[13008]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:34 kenwood kiosk:uttsc[12959]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:34 kenwood gconfd (utku133-11523): [ID 702911 user.info] GConf server is not in use, shutting down. Sep 2 13:00:34 kenwood gconfd (utku133-11523): [ID 702911 user.info] Exiting Sep 2 13:00:35 kenwood Sun Ray Connector proxy:[13284]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:35 kenwood kiosk:uttsc[13234]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:37 kenwood Sun Ray Connector proxy:[4916]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:37 kenwood kiosk:uttsc[4838]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:38 kenwood Sun Ray Connector proxy:[13292]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:38 kenwood kiosk:uttsc[13261]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:42 kenwood Sun Ray Connector proxy:[13369]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:42 kenwood kiosk:uttsc[13326]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:42 kenwood Sun Ray Connector proxy:[5578]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:42 kenwood kiosk:uttsc[5544]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:44 kenwood Sun Ray Connector proxy:[5831]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:44 kenwood kiosk:uttsc[5803]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:45 kenwood Sun Ray Connector proxy:[5713]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:45 kenwood kiosk:uttsc[5654]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:45 kenwood Sun Ray Connector proxy:[13422]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:45 kenwood kiosk:uttsc[13399]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:46 kenwood Sun Ray Connector proxy:[6010]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:46 kenwood kiosk:uttsc[5988]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:49 kenwood Sun Ray Connector proxy:[13529]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:49 kenwood kiosk:uttsc[13506]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:50 kenwood Sun Ray Connector proxy:[13494]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:50 kenwood kiosk:uttsc[13469]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:50 kenwood utdtsession: [ID 702911 user.info] Delete (65,pseudo.080020f8405d) Sep 2 13:00:50 kenwood dtlogin[1278]: [ID 691260 user.notice] pam_sunray_hotdesk:pam_sm_auth: ut_getTokenByDisplay failed -1 for display :65 Sep 2 13:00:50 kenwood last message repeated 1 time Sep 2 13:00:51 kenwood gconfd (utku17-12923): [ID 702911 user.info] GConf server is not in use, shutting down. Sep 2 13:00:51 kenwood gconfd (utku17-12923): [ID 702911 user.info] Exiting Sep 2 13:00:53 kenwood Sun Ray Connector proxy:[13581]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:53 kenwood kiosk:uttsc[13544]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:55 kenwood Sun Ray Connector proxy:[6308]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:55 kenwood kiosk:uttsc[6284]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:56 kenwood Sun Ray Connector proxy:[13672]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:56 kenwood kiosk:uttsc[13650]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:57 kenwood Sun Ray Connector proxy:[13740]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:57 kenwood kiosk:uttsc[13716]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:57 kenwood Sun Ray Connector proxy:[6382]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:57 kenwood kiosk:uttsc[6358]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:00:58 kenwood Sun Ray Connector proxy:[6565]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:00:58 kenwood kiosk:uttsc[6543]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:01:00 kenwood Sun Ray Connector proxy:[6607]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:01:00 kenwood kiosk:uttsc[6577]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:01:00 kenwood Sun Ray Connector proxy:[13774]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:01:00 kenwood kiosk:uttsc[13751]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... Sep 2 13:01:01 kenwood Sun Ray Connector proxy:[13854]: [ID 855542 user.error] Child closed socket prematurely, session shutdown Sep 2 13:01:01 kenwood kiosk:uttsc[13789]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
