Michael, The "???" in the UNIX ID column is definitely a sign of trouble. I've seen that after rebooting one member of the FOG but not the other: sometimes, the units just don't grab utku sessions. I believe I had to do a cold restart to clear the problem up [my scenario was also accompanied by "utgstatus" not showing the "U" flag on the problematic SRS].
Scott -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Craig Bender Sent: Thursday, September 02, 2010 11:31 AM To: SunRay-Users mailing list Subject: EXTERNAL:Re: [SunRay-Users] After patching, Windows Connector sessions dying Hi Michael, Whether an upgrade or a fresh install, you are required to run: /opt/SUNWuttsc/sbin/uttscadm -c Did you do that? I'm guessing no, since that is what is responsible for updating the schema and putting the service in /etc/services. I'm saying it's the root cause, but will clear up a lot of errors for easier trouble shooting. http://wikis.sun.com/display/SRWC2dot2/How+to+Upgrade+SRWC On 9/2/10 11:10 AM, Michael Jinks wrote: > We run about 135 DTU's connecting to a FOG of two servers, running the > Windows Connector in kiosk mode. Servers are Fire x4600's running > Solaris 10 (x86). Until a week ago we were on SRSS 4.1. > > Last week I upgraded the secondary in the FOG to SRSS 4.2, Windows > Connector 2.2, with the latest patch cluster, and Sun Ray patches > (140994-03, 143215-03, and 143535-01). Two nights ago I updated the > primary identically. > > This morning, we got word that a number of our users are having their > Windows sessions dropped after some period of inactivity. I've asked > for more details (how much inactivity?) but so far that's all I know. > Apparently it's a widespread problem -- a whole classroom of users, or a > sizable number of them, not just one or two here and there. > > In order to eliminate the usual culprit, I've been running remote > desktop sessions from my Linux desktop to our Windows servers, and those > appear to be running fine indefinitely, so I don't think the problem is > on the Windows side. > > The Sun Ray logs are showing a lot of traffic; looks like a lot of > clients are cycling, more than we'd expect given the relatively low > population on our campus right now. > > Since upgrading, I've noticed that the output of utsession -p has looked > a little funky. Current excerpt: > > pseudo.00144fea37bd ??? utku126 89 U > pseudo.00144fea380e ??? ??? 21 DI > pseudo.00144fea388b ??? utku128 90 U > pseudo.00144fea390f ??? utku109 76 > pseudo.00144fea3eba ??? utku124 87 U > pseudo.00144fea3f61 ??? utku159 16 U > pseudo.00144fea3f77 ??? utku140 12 > pseudo.00144fea3fcb ??? utku158 28 U > pseudo.00144fea3fe6 ??? ??? 7 DI > pseudo.00144fea40cf ??? utku132 49 U > pseudo.00144fea40ea ??? utku194 24 U > > Reading the man page, I came to the conclusion that the "U" flag was > new with the latest release and might be normal. But the "DI" sessions > give me pause. Related to this issue? Don't know. > > In case it's helpful, the "Arguments" line in our Kiosk Mode page reads > as: > > -t 1800 -- -m -b -r disk:u=/tmp/SUNWut/mnt/$USER winders.uchicago.edu > > (where "winders" is our Windows RDP load balancer.) That's unchanged > from before the update. > > Below, I'll post the last 50 lines currently in in the Sun Ray messages > log. There may be some red herrings in there, since as luck would have > it we're also experiencing some trouble with our Windows licenses right > now, and a lot of our uttsc sessions are dying immediately for lack of a > CAL. Repeated attempts to connect do eventually succeed, and once the > session is established that issue doesn't seem to matter any more, but > it's making it difficult for me to look at the logs and know which > sessions are stillborn for lack of a license, and which ones are > terminating because of some other cause. > > I realize this isn't the best bug report in the world, but I'm at a loss > for how to narrow down the trouble, so I'm hoping somebody can give me > some tips for how to collect better data. > > Thanks, > --Michael > > [log sample follows] > > Sep 2 13:00:32 kenwood gconfd (utku16-11204): [ID 702911 user.info] Exiting > Sep 2 13:00:34 kenwood Sun Ray Connector proxy:[13008]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:34 kenwood kiosk:uttsc[12959]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:34 kenwood gconfd (utku133-11523): [ID 702911 user.info] GConf server is not in use, shutting down. > Sep 2 13:00:34 kenwood gconfd (utku133-11523): [ID 702911 user.info] Exiting > Sep 2 13:00:35 kenwood Sun Ray Connector proxy:[13284]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:35 kenwood kiosk:uttsc[13234]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:37 kenwood Sun Ray Connector proxy:[4916]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:37 kenwood kiosk:uttsc[4838]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:38 kenwood Sun Ray Connector proxy:[13292]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:38 kenwood kiosk:uttsc[13261]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:42 kenwood Sun Ray Connector proxy:[13369]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:42 kenwood kiosk:uttsc[13326]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:42 kenwood Sun Ray Connector proxy:[5578]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:42 kenwood kiosk:uttsc[5544]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:44 kenwood Sun Ray Connector proxy:[5831]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:44 kenwood kiosk:uttsc[5803]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:45 kenwood Sun Ray Connector proxy:[5713]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:45 kenwood kiosk:uttsc[5654]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:45 kenwood Sun Ray Connector proxy:[13422]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:45 kenwood kiosk:uttsc[13399]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:46 kenwood Sun Ray Connector proxy:[6010]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:46 kenwood kiosk:uttsc[5988]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:49 kenwood Sun Ray Connector proxy:[13529]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:49 kenwood kiosk:uttsc[13506]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:50 kenwood Sun Ray Connector proxy:[13494]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:50 kenwood kiosk:uttsc[13469]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:50 kenwood utdtsession: [ID 702911 user.info] Delete (65,pseudo.080020f8405d) > Sep 2 13:00:50 kenwood dtlogin[1278]: [ID 691260 user.notice] pam_sunray_hotdesk:pam_sm_auth: ut_getTokenByDisplay failed -1 for display :65 > Sep 2 13:00:50 kenwood last message repeated 1 time > Sep 2 13:00:51 kenwood gconfd (utku17-12923): [ID 702911 user.info] GConf server is not in use, shutting down. > Sep 2 13:00:51 kenwood gconfd (utku17-12923): [ID 702911 user.info] Exiting > Sep 2 13:00:53 kenwood Sun Ray Connector proxy:[13581]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:53 kenwood kiosk:uttsc[13544]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:55 kenwood Sun Ray Connector proxy:[6308]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:55 kenwood kiosk:uttsc[6284]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:56 kenwood Sun Ray Connector proxy:[13672]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:56 kenwood kiosk:uttsc[13650]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:57 kenwood Sun Ray Connector proxy:[13740]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:57 kenwood kiosk:uttsc[13716]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:57 kenwood Sun Ray Connector proxy:[6382]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:57 kenwood kiosk:uttsc[6358]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:00:58 kenwood Sun Ray Connector proxy:[6565]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:00:58 kenwood kiosk:uttsc[6543]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:01:00 kenwood Sun Ray Connector proxy:[6607]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:01:00 kenwood kiosk:uttsc[6577]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:01:00 kenwood Sun Ray Connector proxy:[13774]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:01:00 kenwood kiosk:uttsc[13751]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > Sep 2 13:01:01 kenwood Sun Ray Connector proxy:[13854]: [ID 855542 user.error] Child closed socket prematurely, session shutdown > Sep 2 13:01:01 kenwood kiosk:uttsc[13789]: [ID 702911 user.notice] No entry for connector proxy found in /etc/services, using default port 7014 ... > _______________________________________________ > SunRay-Users mailing list > [email protected] > http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
