It's possible your DNS issue is related to DNS helper schemes that most ISPs now turn on by default. I believe Verizon calls it "DNS Assistance"; they should have directions on how to disable it.
William Yang > -----Original Message----- > From: sunray-users-boun...@filibeto.org [mailto:sunray-users- > boun...@filibeto.org] On Behalf Of Steven Gelsie > Sent: Wednesday, January 26, 2011 12:08 PM > To: sunray-users@filibeto.org > Subject: [SunRay-Users] Sunray is dropping VPN connection > > All: > > I had two separate issues . One was users complaining about network > drops, and two I had an issue with my sunray not being able to > consistently resolve DNS entry for "sunray-servers" and > "sunray-config-servers" . The DNS issue seems to be related to the DSL > router/modem I am using. This morning I was experimenting using DSL > router/modem and using a separate DSL modem and a Linksys router. When > using the DSL modem and Linksys router , DNS never failed. It seem the > Verizon DSL router/modem is interfering with the DTU communications. > The Verizon DSL router/modem is a Westell 7500. > > It is my understanding that the Sunray DTU gets the DNS host IP > from the VPN concentrator and request the DNS entry directly from the > DNS server. > > Steve > > On 01/25/11 19:56, sunray-users-requ...@filibeto.org wrote: > > Send SunRay-Users mailing list submissions to > > sunray-users@filibeto.org > > > > To subscribe or unsubscribe via the World Wide Web, visit > > http://www.filibeto.org/mailman/listinfo/sunray-users > > or, via email, send a message with subject or body 'help' to > > sunray-users-requ...@filibeto.org > > > > You can reach the person managing the list at > > sunray-users-ow...@filibeto.org > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of SunRay-Users digest..." > > > > > > Today's Topics: > > > > 1. Sunray is dropping VPN connection (Steven Gelsie) (Steven Gelsie) > > 2. Too many retries to connect to rdd (Art Peck) > > 3. Re: Sunray is dropping VPN connection (Steven Gelsie) > > (Nishimura, Scott L (IT Solutions)) > > 4. Re: SRS 5.1.2 and VDI 3.2.2 available (Blaster) > > 5. Sunrays and Netflix streaming? (Blaster) > > > > > > ---------------------------------------------------------------------- > > > > Message: 1 > > Date: Tue, 25 Jan 2011 13:09:36 -0500 > > From: Steven Gelsie<steven.gel...@jhuapl.edu> > > To: "sunray-users@filibeto.org"<sunray-users@filibeto.org> > > Subject: [SunRay-Users] Sunray is dropping VPN connection (Steven > > Gelsie) > > Message-ID:<4d3f11e0.9040...@jhuapl.edu> > > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > > > > > > > Scott: > > > > Answers to your questions > > > > 1) Has this been working fine prior? > > I am not sure whether it worked fine before or not because users do > not always complain or they are not using the sunray > > regular basis from home. We recently had remote connections stress test > at our facility and users ask to participate and respond. This is when > they were > > reporting drop connections. I got the impression from a couple of users > that this happens all the time, even when we are not stress testing. > > > > > > 2) What has changed recently? Nothing that I know of > > > > 3) Is the timeout repeatable? I will have to check with the users. > > If so, after how much time? > > > > 4) Does it happen only after idle time or even when there is activity? > > It happens during activity. > > > > 5) What about non-thin clients? > > Not that I know of. > > > > I have a couple question of my own on what other sunray admins are > doing. > > > > 1) Are you specifying the IP addresses of the Sunray servers and > Firmware server on the remote DTUs or are letting DNS > > resolve "sunray-servers" and "sunray-cofig-server" ? > > > > 2) I am letting DNS resolve it and in some situations it is no resolving. > Can I set a timeout on the sunray for DNS resolution ? > > > > Steve > > > > > > > > On 01/25/11 05:00, sunray-users-requ...@filibeto.org wrote: > >> Send SunRay-Users mailing list submissions to > >> sunray-users@filibeto.org > >> > >> To subscribe or unsubscribe via the World Wide Web, visit > >> http://www.filibeto.org/mailman/listinfo/sunray-users > >> or, via email, send a message with subject or body 'help' to > >> sunray-users-requ...@filibeto.org > >> > >> You can reach the person managing the list at > >> sunray-users-ow...@filibeto.org > >> > >> When replying, please edit your Subject line so it is more specific > >> than "Re: Contents of SunRay-Users digest..." > >> > >> > >> Today's Topics: > >> > >> 1. Re: SRS 5.1.2 and VDI 3.2.2 available (Brad Lackey) > >> 2. Sunray is dropping VPN connection (Steven Gelsie) > >> 3. Re: Sunray is dropping VPN connection > >> (Nishimura, Scott L (IT Solutions)) > >> > >> > >> ---------------------------------------------------------------------- > >> > >> Message: 1 > >> Date: Mon, 24 Jan 2011 09:37:10 -0800 > >> From: Brad Lackey<brad.lac...@oracle.com> > >> To: Brad Lackey<brad.lac...@oracle.com> > >> Cc: SunRay-Users mailing list<sunray-users@filibeto.org> > >> Subject: Re: [SunRay-Users] SRS 5.1.2 and VDI 3.2.2 available > >> Message-ID:<fb136cd3-bfbc-4b21-9eb6-b64e31a5b...@oracle.com> > >> Content-Type: text/plain; charset="us-ascii" > >> > >> Correction... > >> > >> VDI Patch ID should be 11664634 > >> > >> On Jan 24, 2011, at 9:19 AM, Brad Lackey wrote: > >> > >>> All, > >>> > >>> Oracle has made available on My Oracle Support, maintenance releases > for both VDI and Sun Ray software. > >>> > >>> These patch releases are accessible to customers with a current > support contract and to partners enrolled in the Oracle Partner Network. > >>> > >>> Sun Ray Software 5.1.2 - Patch ID 11659754 > >>> -Bug Fixes > >>> > >>> Oracle VDI 3.2.2 - Patch ID 11659754 > >>> -Incorporates SRS 5.1.2 > >>> -Multi-Monitor and Multi-Desktop Features > >>> -Bug Fixes > >>> > >>> Brad > >>> > >>> > >>> <oracle_sig_logo.gif> > >>> Brad Lackey | Technical Enablement Manager > >>> Mobile: +13038758616 > >>> Oracle Global Desktop Virtualization > >>> San Diego , CA > >>> <green-for-email-sig_0.gif> > >>> Oracle is committed to developing practices and products that help > protect the environment > >>> > >> > >> Brad Lackey | Technical Enablement Manager > >> Mobile: +13038758616 > >> Oracle Global Desktop Virtualization > >> San Diego , CA > >> > >> Oracle is committed to developing practices and products that help > protect the environment > >> > >> -------------- next part -------------- > >> An HTML attachment was scrubbed... > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0001.html> > >> -------------- next part -------------- > >> A non-text attachment was scrubbed... > >> Name: oracle_sig_logo.gif > >> Type: image/gif > >> Size: 658 bytes > >> Desc: not available > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0002.gif> > >> -------------- next part -------------- > >> A non-text attachment was scrubbed... > >> Name: green-for-email-sig_0.gif > >> Type: image/gif > >> Size: 356 bytes > >> Desc: not available > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0003.gif> > >> > >> ------------------------------ > >> > >> Message: 2 > >> Date: Mon, 24 Jan 2011 14:33:53 -0500 > >> From: Steven Gelsie<steven.gel...@jhuapl.edu> > >> To: sunray-users@filibeto.org > >> Subject: [SunRay-Users] Sunray is dropping VPN connection > >> Message-ID:<4d3dd421.50...@jhuapl.edu> > >> Content-Type: text/plain; charset="iso-8859-1"; Format="flowed" > >> > >> It seems that we are having a rash of users complaining about the > >> Sunray (DTU) dropping its network connection when using the Sunray from > >> home via VPN. The sunray (DTU) has the default VPN configuration for > >> IKE Lifetime=28800 , IPSec Liketime=28800, Peer Detection=off and > >> Session timeout=0. What could be causing the drop connections ? I do > >> not manage the VPN concentrator but it is a Cisco 3080. Is there some > >> type of timeout that can be changed ? > >> > >> Thanks > >> Steve > >> > > > > -- > > Steven Gelsie Email: steven.gel...@jhuapl.edu > > Johns Hopkins Univ./APL Phone: 240-228-4081 DC > > 11100 Johns Hopkins Rd 443-778-4081 Baltimore > > Laurel, MD 20723-6099 FAX: 240-228-6119 > > Work Schedule : Mon-Thurs 8:30AM-6PM > > Friday Work At Home > > > > > > > > ------------------------------ > > > > Message: 2 > > Date: Tue, 25 Jan 2011 17:25:45 -0500 > > From: Art Peck<arthurp...@aol.com> > > To: sunray-users@filibeto.org > > Subject: [SunRay-Users] Too many retries to connect to rdd > > Message-ID:<8cd8af5f17ef0e6-1504-...@webmail-d107.sysops.aol.com> > > Content-Type: text/plain; charset="us-ascii" > > > > > > Seeing this in messages: > > > > Jan 25 09:26:12 blissssma12001-bge0 libusbut_17782[17782]: [ID 641766 > daemon.error] Too many retires to connect to rdd > > > > periodically. For example, there are 21 since 0900 this morning. > > > > Any body recognize this message?? I see lots of chatter from libusbut > and I'm trying to decide if it's a problem and whay I can do about it. > > > > Art > > > > > > > > -------------- next part -------------- > > An HTML attachment was scrubbed... > > URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110125/dda1611f/attachment-0001.html> > > > > ------------------------------ > > > > Message: 3 > > Date: Tue, 25 Jan 2011 22:46:17 +0000 > > From: "Nishimura, Scott L (IT Solutions)"<scott.nishim...@ngc.com> > > To: "'SunRay-Users mailing list'"<sunray-users@filibeto.org> > > Subject: Re: [SunRay-Users] Sunray is dropping VPN connection (Steven > > Gelsie) > > Message-ID: > > <e8bf65df1b809342ab8068d1ee2736e20b6...@xmbc3082.northgrum.com> > > Content-Type: text/plain; charset="us-ascii" > > > > I'm using DHCP option 49 to specify the SRS and option 66 to specify the > firmware server. > > > > I wouldn't think that would be the source of your problem, though: if > DNS resolution failed, I would think that the entire VPN connection would > fail, not that it would initially succeed and then drop off some random > time later. > > > > > > Scott > > > > -----Original Message----- > > From: sunray-users-boun...@filibeto.org [mailto:sunray-users- > boun...@filibeto.org] On Behalf Of Steven Gelsie > > Sent: Tuesday, January 25, 2011 10:10 AM > > To: sunray-users@filibeto.org > > Subject: EXTERNAL:[SunRay-Users] Sunray is dropping VPN connection > (Steven Gelsie) > > > > > > > > Scott: > > > > Answers to your questions > > > > 1) Has this been working fine prior? > > I am not sure whether it worked fine before or not because users do > not always complain or they are not using the sunray > > regular basis from home. We recently had remote connections stress test > at our facility and users ask to participate and respond. This is when > they were > > reporting drop connections. I got the impression from a couple of users > that this happens all the time, even when we are not stress testing. > > > > > > 2) What has changed recently? Nothing that I know of > > > > 3) Is the timeout repeatable? I will have to check with the users. > > If so, after how much time? > > > > 4) Does it happen only after idle time or even when there is activity? > > It happens during activity. > > > > 5) What about non-thin clients? > > Not that I know of. > > > > I have a couple question of my own on what other sunray admins are > doing. > > > > 1) Are you specifying the IP addresses of the Sunray servers and > Firmware server on the remote DTUs or are letting DNS > > resolve "sunray-servers" and "sunray-cofig-server" ? > > > > 2) I am letting DNS resolve it and in some situations it is no resolving. > Can I set a timeout on the sunray for DNS resolution ? > > > > Steve > > > > > > > > On 01/25/11 05:00, sunray-users-requ...@filibeto.org wrote: > >> Send SunRay-Users mailing list submissions to > >> sunray-users@filibeto.org > >> > >> To subscribe or unsubscribe via the World Wide Web, visit > >> http://www.filibeto.org/mailman/listinfo/sunray-users > >> or, via email, send a message with subject or body 'help' to > >> sunray-users-requ...@filibeto.org > >> > >> You can reach the person managing the list at > >> sunray-users-ow...@filibeto.org > >> > >> When replying, please edit your Subject line so it is more specific > >> than "Re: Contents of SunRay-Users digest..." > >> > >> > >> Today's Topics: > >> > >> 1. Re: SRS 5.1.2 and VDI 3.2.2 available (Brad Lackey) > >> 2. Sunray is dropping VPN connection (Steven Gelsie) > >> 3. Re: Sunray is dropping VPN connection > >> (Nishimura, Scott L (IT Solutions)) > >> > >> > >> ---------------------------------------------------------------------- > >> > >> Message: 1 > >> Date: Mon, 24 Jan 2011 09:37:10 -0800 > >> From: Brad Lackey<brad.lac...@oracle.com> > >> To: Brad Lackey<brad.lac...@oracle.com> > >> Cc: SunRay-Users mailing list<sunray-users@filibeto.org> > >> Subject: Re: [SunRay-Users] SRS 5.1.2 and VDI 3.2.2 available > >> Message-ID:<fb136cd3-bfbc-4b21-9eb6-b64e31a5b...@oracle.com> > >> Content-Type: text/plain; charset="us-ascii" > >> > >> Correction... > >> > >> VDI Patch ID should be 11664634 > >> > >> On Jan 24, 2011, at 9:19 AM, Brad Lackey wrote: > >> > >>> All, > >>> > >>> Oracle has made available on My Oracle Support, maintenance releases > for both VDI and Sun Ray software. > >>> > >>> These patch releases are accessible to customers with a current > support contract and to partners enrolled in the Oracle Partner Network. > >>> > >>> Sun Ray Software 5.1.2 - Patch ID 11659754 > >>> -Bug Fixes > >>> > >>> Oracle VDI 3.2.2 - Patch ID 11659754 > >>> -Incorporates SRS 5.1.2 > >>> -Multi-Monitor and Multi-Desktop Features > >>> -Bug Fixes > >>> > >>> Brad > >>> > >>> > >>> <oracle_sig_logo.gif> > >>> Brad Lackey | Technical Enablement Manager > >>> Mobile: +13038758616 > >>> Oracle Global Desktop Virtualization > >>> San Diego , CA > >>> <green-for-email-sig_0.gif> > >>> Oracle is committed to developing practices and products that help > protect the environment > >>> > >> > >> Brad Lackey | Technical Enablement Manager > >> Mobile: +13038758616 > >> Oracle Global Desktop Virtualization > >> San Diego , CA > >> > >> Oracle is committed to developing practices and products that help > protect the environment > >> > >> -------------- next part -------------- > >> An HTML attachment was scrubbed... > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0001.html> > >> -------------- next part -------------- > >> A non-text attachment was scrubbed... > >> Name: oracle_sig_logo.gif > >> Type: image/gif > >> Size: 658 bytes > >> Desc: not available > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0002.gif> > >> -------------- next part -------------- > >> A non-text attachment was scrubbed... > >> Name: green-for-email-sig_0.gif > >> Type: image/gif > >> Size: 356 bytes > >> Desc: not available > >> URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110124/13d901b5/attachment-0003.gif> > >> > >> ------------------------------ > >> > >> Message: 2 > >> Date: Mon, 24 Jan 2011 14:33:53 -0500 > >> From: Steven Gelsie<steven.gel...@jhuapl.edu> > >> To: sunray-users@filibeto.org > >> Subject: [SunRay-Users] Sunray is dropping VPN connection > >> Message-ID:<4d3dd421.50...@jhuapl.edu> > >> Content-Type: text/plain; charset="iso-8859-1"; Format="flowed" > >> > >> It seems that we are having a rash of users complaining about the > >> Sunray (DTU) dropping its network connection when using the Sunray from > >> home via VPN. The sunray (DTU) has the default VPN configuration for > >> IKE Lifetime=28800 , IPSec Liketime=28800, Peer Detection=off and > >> Session timeout=0. What could be causing the drop connections ? I do > >> not manage the VPN concentrator but it is a Cisco 3080. Is there some > >> type of timeout that can be changed ? > >> > >> Thanks > >> Steve > >> > > > > -- > > Steven Gelsie Email: steven.gel...@jhuapl.edu > > Johns Hopkins Univ./APL Phone: 240-228-4081 DC > > 11100 Johns Hopkins Rd 443-778-4081 Baltimore > > Laurel, MD 20723-6099 FAX: 240-228-6119 > > Work Schedule : Mon-Thurs 8:30AM-6PM > > Friday Work At Home > > > > _______________________________________________ > > SunRay-Users mailing list > > SunRay-Users@filibeto.org > > http://www.filibeto.org/mailman/listinfo/sunray-users > > > > > > ------------------------------ > > > > Message: 4 > > Date: Tue, 25 Jan 2011 18:53:17 -0600 > > From: Blaster<blas...@556nato.com> > > To: sunray-users@filibeto.org > > Subject: Re: [SunRay-Users] SRS 5.1.2 and VDI 3.2.2 available > > Message-ID:<4d3f707d.6030...@556nato.com> > > Content-Type: text/plain; charset="iso-8859-1"; Format="flowed" > > > > Brad, > > > > Is the SRSS Suite ever going to get respun into a fresh release? I'm > > running on Solaris 11 Express, and it appears there's no way to patch, > > so we are running releases of SRSS that are several years old now. > > > > > > On 1/24/2011 11:19 AM, Brad Lackey wrote: > >> All, > >> > >> Oracle has made available on My Oracle Support > >> <http://support.oracle.com>, maintenance releases for both VDI and Sun > >> Ray software. > >> > >> These patch releases are accessible to customers with a current > >> support contract and to partners enrolled in the Oracle Partner Network. > >> > >> Sun Ray Software 5.1.2 - Patch ID 11659754 > >> -Bug Fixes > >> > >> Oracle VDI 3.2.2 - Patch ID 11659754 > >> -Incorporates SRS 5.1.2 > >> -Multi-Monitor and Multi-Desktop Features > >> -Bug Fixes > >> > >> Brad > >> > >> > >> > >> Brad Lackey | Technical Enablement Manager > >> Mobile:+13038758616<tel:+13038758616> > >> OracleGlobal Desktop Virtualization > >> San Diego , CA > >> Oracle is committed to developing practices and products that help > >> protect the environment > >> <http://www.oracle.com/commitment> > >> <http://www.oracle.com/commitment> > >> > >> > >> _______________________________________________ > >> SunRay-Users mailing list > >> SunRay-Users@filibeto.org > >> http://www.filibeto.org/mailman/listinfo/sunray-users > > -------------- next part -------------- > > An HTML attachment was scrubbed... > > URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110125/4e1332ef/attachment-0001.html> > > -------------- next part -------------- > > A non-text attachment was scrubbed... > > Name: not available > > Type: image/gif > > Size: 658 bytes > > Desc: not available > > URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110125/4e1332ef/attachment-0002.gif> > > -------------- next part -------------- > > A non-text attachment was scrubbed... > > Name: not available > > Type: image/gif > > Size: 356 bytes > > Desc: not available > > URL:<http://www.filibeto.org/pipermail/sunray- > users/attachments/20110125/4e1332ef/attachment-0003.gif> > > > > ------------------------------ > > > > Message: 5 > > Date: Tue, 25 Jan 2011 18:56:32 -0600 > > From: Blaster<blas...@556nato.com> > > To: sunray-users@filibeto.org > > Subject: [SunRay-Users] Sunrays and Netflix streaming? > > Message-ID:<4d3f7140.6020...@556nato.com> > > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > > > Does anyone have any interesting thoughts on getting Netflix streaming > > working on Sunrays? > > > > Netflix only supports Mac and PC clients, so native Linux or Solaris is > out. > > > > I tried SRWC, but Netflix DRM won't allow streaming over RDP. (thanks > > guys!) > > > > I'll give VNC a shot, but won't be as nice as RDP would be. > > > > > > > > > > > > ------------------------------ > > > > _______________________________________________ > > SunRay-Users mailing list > > SunRay-Users@filibeto.org > > http://www.filibeto.org/mailman/listinfo/sunray-users > > > > > > End of SunRay-Users Digest, Vol 84, Issue 27 > > ******************************************** > > > -- > Steven Gelsie Email: steven.gel...@jhuapl.edu > Johns Hopkins Univ./APL Phone: 240-228-4081 DC > 11100 Johns Hopkins Rd 443-778-4081 Baltimore > Laurel, MD 20723-6099 FAX: 240-228-6119 > Work Schedule : Mon-Thurs 8:30AM-6PM > Friday Work At Home > > _______________________________________________ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
