In a Sun Ray environment, with a failover group of two servers running Sun Ray
Server Software 5.1, with about 80 DTUs, every day about 2-3 DTUs will be found
to have a (mostly) non-functioning keyboard. None of the letter keys work.
However, the mouse, which is connected to the keyboard, works fine. We are
using kiosk mode, connecting to a Windows 2008 R2 (RDS) desktop. The DTU can be
power cycled, from the keyboard, using CTRL-Power(moon), and after that all the
keys work. This does not happen on particular DTUs -- it could happen on any of
them on a particular day. There is no correlation with Sun Ray server, DTU, or
location. It is seemingly random. These are the standard keyboards that ship
with the Sun Ray 2.
isainfo -v
64-bit amd64 applications
ssse3 cx16 mon sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc fpu
32-bit i386 applications
ssse3 cx16 mon sse3 sse2 sse fxsr mmx cmov sep cx8 tsc fpu
cat /etc/release
Solaris 10 10/09 s10x_u8wos_08a X86
Copyright 2009 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 16 September 2009
uname -a
SunOS sunray2 5.10 Generic_142910-17 i86pc i386 i86pc
So what might be some first steps in troubleshooting?
Thanks,
Daniel
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