On Tue, 13 Jul 2010 22:53:12 +1000, Daniel wrote:

>>> I don't suggest that
>>> you ask your ISP Help Desk, since they will probably give you
>>> incorrect information.

I did tech support for a major ISP for 7.5 years, mostly at a senior 
level, before our call-center was closed and most of the company's 
institutional memory was laid off.  I find your suggestion that almost 
anybody at an ISP's Help Desk will only have wrong information about such 
a subject very appropriate, as even when I was there, most of my 
"colleagues" wouldn't have recognized a clue if it came up and introduced 
itself.  More information on what I think about the average Hell-Desk 
monkey can be found in the Tech Support Koan, here: http://www.zeff.us/
koan.html

-- 
Joe Zeff -- The Guy With The Sideburns:
http://www.zeff.us http://www.lasfs.info
My job obliges me to make at least one grammatical or spelling error per
article.
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