On Tue, 13 Jul 2010 22:53:12 +1000, Daniel wrote: >>> I don't suggest that >>> you ask your ISP Help Desk, since they will probably give you >>> incorrect information.
I did tech support for a major ISP for 7.5 years, mostly at a senior level, before our call-center was closed and most of the company's institutional memory was laid off. I find your suggestion that almost anybody at an ISP's Help Desk will only have wrong information about such a subject very appropriate, as even when I was there, most of my "colleagues" wouldn't have recognized a clue if it came up and introduced itself. More information on what I think about the average Hell-Desk monkey can be found in the Tech Support Koan, here: http://www.zeff.us/ koan.html -- Joe Zeff -- The Guy With The Sideburns: http://www.zeff.us http://www.lasfs.info My job obliges me to make at least one grammatical or spelling error per article. _______________________________________________ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey