Basic Shipping Info:
Orders are processed in the order in which they are received, not
based upon the shipping option selected during checkout.
We do not work weekends or holidays. Any other times the office
may be closed will be posted on the shopping cart page so that no orders
are placed without prior knowledge of possible delays.
Basic Shipping Costs:
(note: Orders of 3 or more items will be slightly more. Their actual
cost is shown during checkout.)
USPS First-Class Mail to US addresses - $2.07US for 1 disc in basic
package, $2.36 for 2 discs. Delivery for most addresses is within 4
business days. Military and outlying possessions may be longer.
First Class Mail International to Canada - $2.07US for 1 disc in
basic package, $2.36 for 2 discs. Most orders will arrive within 7
business days, but a minimum of two weeks should be allowed for shipping.
First Class Mail International to anywhere else in the World -
$3.30US for 1 disc in basic package, $3.55 for 2 discs. Most orders will
arrive within 2 weeks, but consideration should be given to the
distance, Customs and the postal service in your country.
Flash Drive Shipping:
Flash Drives, SD Cards, and CF Cards are ordered from distribution
weekly, and normally ship from On-Disk.com in anywhere from 1-7 days.
When ordering flash media it is strongly recommended to select
either the Priority Mail or Express Mail delivery option. Although you
are allowed to select first class mail at checkout time, we will not
replace any items lost in the Postal System. In most instances
undelivered orders are returned to us and we can contact the customer,
let them know and arrange re-shipment, but not always. Priority and
Express Mail packages can be tracked Online so if something goes wrong
we can track them down.
Returns and Exchanges:
Every order placed at On-Disk.com is a custom made product. We
make it specifically for you after you order it. With this in mind,
once the media has been created it can not be returned, exchanged or
canceled. Certain exceptions can be made depending upon the
circumstances. This is left up to the sole discretion of On-Disk.com
Replacement Guarantee:
If a disk or other media arrives at your location and is
un-readable due to shipping damage or quality of the burn and or data
load, we will replace the damaged items. If the damage is due to
shipping, we may ask that you return the items to us in it's original
packaging so that we can asses our shipping procedures to ensure disks
arrive at their location safely. If it's not apparent that un-readable
media was damaged in shipping it may be returned in any appropriate
media packaging.
There is no Replacement Guarantee for free Quick Ship discs, or
other free promotional or courtesy items we may periodically offer
throughout the year. We simply don't have the manpower to help
troubleshoot or re-send free disc products.
21-Day Limit:
You must notify us within 21 days (3 weeks) from the ship-to date
if there are any problems with your order. There will be no refunds or
replacements made after 21 days.
If you're not sure what the ship date is, you'll find it within
your order history. Simply visit the "My Account" link at the top of
this page.
--
… don't try and feel the pain.
That's impossible. Just try
and free ur mind. then you will
realize the truth. … there is no pain.
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