I want to make sure my problem is clearly understood and also ask for
advice about how to seek a solution:
1. SM 2.12.1 is running.
2. I click on my Facebook entry in the personal toolbar and the starting
FB screen appears.
3. At this point, the pointer is not "released" and cannot click on
anything. The Task Manager has the SM entry but says it is not responding.
4. After about 45 seconds the pointer is released and I ca proceed to
use FB without any further problems.
5. When I am through, I close the Tab containing FB, The FB screen goes
blank and once again the pointer is frozen for about 45 seconds. After
that no problems.
6. By the way, when the pointer is frozen, it affects any other
applications and the Mail/Newsgroup window.
7. It all runs fine on IE.
8. I have checked for viruses. I have turned off Add-ons. I have
Defragged my disk. I have no idea what to do from here.
I need suggestions as to how to proceed from here. Can anyone give me
some clues? Is this likely a SM problem, a FB problem, or something else.
Stan
Stan wrote:
I've been getting 45 second delays when opening and closing FaceBook. I
click on FB in my personal toolbar and FB appears on the screen, but the
pointer stays busy for 45 seconds.
When I am ready to exit FB, I click on the 'x' in the Tab and nothing
happens, the screen does not clear, and the pointer stays busy for about
45 seconds.
Anyone know what causes this? Thanks. Stan. (I'm using SM 2.12.1)
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