On 20/01/14 03:10, Rickles wrote:
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101
Firefox/26.0 SeaMonkey/2.23
Realise this is probably something on my PC rather than in internal SM
fault, but I'm struggling to find a reason: randomly when *closing* SM,
I get a Windows application error popup window. Application Event logs
in Windows shows 2 consecutive events, id 1000 and 1001. They show the
faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting
module is xul.dll, same version. The exception code is c0000005.
SM runs normally, pages render as expected, etc. I usually have both a
mail & browser window open at the same time, but it doesn't seem to
matter whether or not that's true. It's only when closing the browser
when this happens.
Here's the txt of the Windows Error Reporting event entry (ID 1001):
Log Name: Application
Source: Windows Error Reporting
Date: 19/01/2014 15:55:24
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: <snipped>
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: seamonkey.exe
P2: 26.0.0.5092
P3: 52a7f685
P4: xul.dll
P5: 26.0.0.5092
P6: 52a7f5d7
P7: c0000005
P8: 00cccdb1
P9:
P10:
I'm also having issues with Adobe Reader on the same PC, but I'm having
the same lack of progress trying to diagnose that. Versions X or XI, it
makes no difference (tried both, one at a time). They crash within a
minute of opening; SM browser crashes when it's closed.
Drivers & firmware are up date across the board, so I'm getting
desperate. All suggestions entertained.
Rickles, can you have a look at Tools->Web Development->Error Console
and hit the "Clear" button.
Then, the next time you have your problem when closing SM, re-start SM
and see what is posted in the Error Console, even posting the last entry
here so the Dev's might be able to check it out for you.
--
Daniel
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101
Firefox/26.0 SeaMonkey/2.23 Build identifier: 20131203183810
or
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101
Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942
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