In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for.

What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization?

Thanks, in advance, for suggestions, pointers to tutorial material, and advice.
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