We have published a coffee-table-style book on historic homes and villages
on the Erie Canal. It has been well-received and our staff has temporarily
become a shipping organization. In order to better identify our shipments,
we have been using some old printed shipping labels on the boxes, then
placing the small ebase name labels on top of them. It works, but doesn't
look very professional.
So we bought a thermal label printer, a Dymo/CoStar LabelWriter Turbo and
installed its driver onto our data-entry PC. This compact printer is capable
of printing a roughly 2x4" shipping label. To make it usable in ebase, I
copied one of the label layouts and redesigned it, with the Dymo driver
selected, in order to format it correctly to the new label. I added our
artwork and retained the address printout as it was on the original label
layout. It all seemed to work and the label prints - but only partially.
Only the top part of the label (partially cutting off the return address and
not including any of the ship-to address) prints. It's as though it still
thinks it's printing to a 1x2" label, even though I selected the Shipping
Label format when setting up the page and the dotted (page boundary) lines
on the FileMaker layout are correct for the larger label. I tried setting
manual borders, but it didn't help.
Has anyone else encountered this problem? Any ideas?
Gary Bogue
Landmark Society of Western New York
