Dear Kartik, I just got back to India. We will issue you a full refund on 18th if we have not sent the Freerunner till then.
Yes it is in customs and we take full responsibility for not fulfilling our promise to deliver the freerunner on time. The delay in customs has been very unnatural and I apologise for it as i realise that anyone ordering a freerunner at this stage is someone who wants it very much. Regards, Rakshat IDA Systems On Wed, Jul 16, 2008 at 1:39 PM, Karthik Kumar <[EMAIL PROTECTED]> wrote: > Hi, > > This is with reference to the preorder I gave on 25th of June, and the > shipment which was supposed to reach IDA on 3rd of July, which they > haven't till today. > > This is to just tell everybody else who ordered from IDA that it isn't > going to help waiting passively for the mobile to arrive. Because the > customs official in Delhi will not be releasing it anytime soon. > > The folks in Openmoko are saying they aren't to blame either, because > they did their best. > > I'm cancelling my order if I don't recieve my freerunner on > 18-07-2008. Apparently I've asked everybody and they say it's not > their mistake. But it is definitely not my mistake, because > I have sent them a DD as early as July 1 and they have encashed it pretty > early. > > Karthik > > _______________________________________________ > support mailing list > support@lists.openmoko.org > https://lists.openmoko.org/mailman/listinfo/support > -- -------------- Please use Firefox as your web browser. Its protects you from spyware and is also a very feature rich browser. www.firefox.com
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