On Wed, Feb 24, 2010 at 19:17, Sherrye' Qualls <[email protected]> wrote: > The only error message I get is: disconnected and unable to connect.
It looks like their server is down - you should probably contact their technical support. -D > > Thanks, > Sherrye' Qualls > > > ----- Original Message ----- > From: Daniel Atallah > To: Sherrye' Qualls > Sent: Wednesday, February 24, 2010 6:10 PM > Subject: Re: Cannot get enabled. > On Wed, Feb 24, 2010 at 19:10, Sherrye' Qualls > <[email protected]> wrote: >> That may have been it, but now it is saying disconnected. Does this mean >> that I have all the information right now, but that the system is just >> down >> or do you think there is still a problem? > > It's hard to guess without knowing the specific error message. > > I do know a number of users have experienced issues with the quicktate > servers recently. > > -D > >> ----- Original Message ----- >> From: Daniel Atallah >> To: Sherrye' Qualls >> Sent: Wednesday, February 24, 2010 5:58 PM >> Subject: Re: Cannot get enabled. >> On Wed, Feb 24, 2010 at 18:58, Sherrye' Qualls >> <[email protected]> wrote: >>> It just says disabled "invalid XMPP ID". >>> >>> Here is what I have: >>> >>> Protocol: XMPP >>> Username: SLQualls >>> Domain: typists.quicktate.com >>> Resource: qt >>> Password: I have my password in here. >>> >>> I am working for QuickTate and this is the information they told me to >>> put >>> in. >> >> >> Your username or the domain probably has a space before or after the text. >> >> -D >> > _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
