On 4/21/2010 2:43 AM, Richard Laager wrote:
This might be helpful, but as Ethan indicated, if your job is handling
export compliance, you should already be familiar with this:
http://www.mail-archive.com/[email protected]/msg21970.html
And if the OP's job is handling export compliance, they shouldn't be
limited by a firewall that prevents things as silly as visiting a
website for a product you need to determine compliance of.
But then again, I have a hard time feeling sorry for Dell.
The company I worked at bought was responsible for a WiFi installation
in China. Two of the Dell devices failed. We had the hardest time
getting any help from Dell with regards to certifications to ship the
replacements to China. We actually shipped the items to China I want to
say 3 times - each time returned back to us, denied at customs.
We even tried to have Dell ship FROM China TO China, and they were
unable to do that.
And me personally? Ordered a number of items from Dell's web site.
Decent price, sale type markdown. They then claim the price was a error,
and offer to sell it to me at a different price. We're not talking an
obvious "error" - say a digital camera with a regular price of $299
being offered at $229, then saying "Oops, that was a mistake. We'll sell
it to you for $259."
We call that Bait and Switch.
So sorry for the OT rant, but Dell gets no sympathy for me.
Sounds more to me like a sales droid needs to get some compliance
information and wants others to do their legwork while they reap the
commissions.
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