On Sun, 15 May 2011 14:33:17 -0600 "Diane McLaughlin" <[email protected]> wrote:
> Well, I didn't really understand the email I got when I tried to subscribe > -- it seemed rather complicated. Ah, I see, if you're not used to mailing lists it can be a bit confusing. Essentially you need to confirm that you want to be subscribed, that's done by sending an email to the address you provide and are assumed to have control of. You need to follow the instructions, often as simple as clicking a link in the email. > > Not sure what service I am using???? How do I know this? Well, Pidgin is a multi-protocol client, so it can use the AOL Instant Messaging service, or Microsoft Messenger (MSN), it depends which accounts you have set up. I think you would know which service you are using, it will tell you in the Accounts dialogue that opens with ctrl-A. > Version: Pidgin 2.7.4 (libpurple 2.7.4) > Operating System: Windows7 That tells me enough to know you need to upgrade to the latest version, which is 2.7.11. This can be done by downloading it from the Pidgin site front page at http://pidgin.im and then once you have closed the current version run the installer and follow the prompts. Note that if you want localisation and spell-checking you can select this in the check boxes during the installation, it's also worth installing the debug symbols as it helps if you suffer any crashes as you can report the detailed information needed to identify the problem without needing to know anything about debugging at all. Once you have done this, see if the error you are suffering still occurs, if it does, come and ask again on the mailing list. We prefer to deal with it there as the details are archived so they can be searched and then we avoid some repeat questions. Hope this helps a bit, I realise you may find all this a bit confusing. I assume you realise that Pidgin support is done by volunteers in their own time, and that Pidgin is a free software project? I will try to help you out, but it's getting late where I am so I won't be around for much longer. I have copied this to the list so that people see what's been said. -- Brian Morrison "I am not young enough to know everything" Oscar Wilde _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
