On Thu, Jun 28, 2012 at 11:00 AM, Paul A. Brophy <paul.bro...@lightindustries.com> wrote: > I am trying to use Pidgin with Smarsh IM archiving using the AIM service > as one of my IM mediums. > > Smarsh hosted IM proxy information : > http://www.smarsh.com/instant-message-archiving > > Smarsh hosted IM proxy setup for Trillian : > > > https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1&view=entry&s_faq_id=168 > > > https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1&view=entry&s_faq_id=301 > > > the settings in Pidgin that I am using are the following for AIM and > Smarsh Proxy > > > These settings work for the first time you log in using them to AIM > through Pidgin but after X times logging in and out, it will fail and say : > > X times can be from 2 to 5 times but after I get this message, I cannot > log back into AIM until I remove the account and then re-add it again to > Pidgin. > > I do not have these issues when using Trillian but with Trillian I have to > use the Port 5192 instead of with Pidgin Port 5191. > > Is there anything else I can do to get this working or could you suggest > for me to try to make this work?
Without a debug log (Help->Debug Window) from when the disconnection occurs, we have no idea what is going on. This is probably something you should seek support from the smarsh folks for - odds are if it doesn't "just work", there will be nothing that we can do about it from our end. -D _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
