> -----Original Message----- > From: Matthias Apitz [mailto:g...@unixarea.de] > Sent: Wednesday, August 29, 2012 1:42 PM > To: John A. Wallace > Cc: support@pidgin.im > Subject: Re: Pidgin and Jabber > > El día Wednesday, August 29, 2012 a las 01:29:54PM -0500, John A. > Wallace escribió: > > > Yes, it was a jabber.org account. However, now I seem to have another > > problem with Pidgin although I tried completely uninstalling it and > > reinstalling to try fixing it without success. When Pidgin starts, a > > little icon appears in the notification area of my Windows Taskbar. > > When I right-click it to open the program for making configuration > > changes, nothing happens. I right-click and no menu appears allowing > me to open the program. > > If I left-click or right click the icon, nothing happens. I cannot > > seem to get to the Pidgin account setup dialogue window any longer. > As > > I said, I uninstalled and reinstalled the program, but nothing > > changed. I am running 64-bit Windows 7. > > I will never understand how people can think to solve a problem a > software has by uninstalling and reinstalling the piece of software en > cuestion. But anyway.
I have found this to be a solution to data corruption problems on more than one occasion. > > Try starting pidgin from a command line (also called DOS prompt) and > with debugging enabled (don't know how to enable this in Win, but there > is for sure a way to do). And watch what it is saying. In a normal > (read: in a UNIX) system it would be > > $ pidgin --debug I used this same command at the command prompt where Pidgin was installed, and it appeared to create a good deal of output, yes. As I am not familiar with this procedure, I do not really understand what I should be looking for in it. I can say that Pidgin appeared to start up as a result, in addition to the command prompt output, but still no connection was made. The right-click menu options were now working from the icon in the Notification area, and I was able to get into the configuration dialogue. I changed the domain for the server connection from "jabber.org" to "hermes.jabber.org". Even so, the connection did not succeed. I can see in the Pidgin window these two lines: usern...@hermes.jabber.org/ disabled XMPP stream header missing Clicking on the button labeled Re-enable does not help make the connection. In addition, when I used Ctrl+C to end the debug command procedure, it failed to end the instance of Pidgin in Process Manager, and I was unable to close the command window normally. In fact I had to reboot the machine to terminate the process. After doing so and restarting Pidgin, the program started successfully but no connection was made to "hermes.jabber.org". Those same two lines I just showed still appear in the Pidgin window. When I open the Help > Debug window, I can see these lines: (14:59:35) jabber: XML parser error for JabberStream 05CC6510: Domain 3, code 201, level 2: Namespace prefix stream on error is not defined (14:59:35) jabber: Expecting stream header, got error with xmlns (null) (14:59:35) connection: Connection error on 05CEEF98 (reason: 3 description: XMPP stream header missing) (14:59:35) jabber: Expecting stream header, got host-gone with xmlns urn:ietf:params:xml:ns:xmpp-streams (14:59:35) account: Disconnecting account usern...@hermes.jabber.org/ (0297C088) (14:59:35) connection: Disconnecting connection 05CEEF98 (14:59:35) jabber: Sending (usern...@hermes.jabber.org): </stream:stream> (14:59:35) connection: Destroying connection 05CEEF98 (14:59:40) util: Writing file accounts.xml to directory C:\Users\logonname\AppData\Roaming\.purple (14:59:40) util: Writing file C:\Users\logonname\AppData\Roaming\.purple\accounts.xml (15:00:37) network: found network '' (15:00:37) network: found network 'home' (15:00:37) network: Received Network Change Notification. Current network count is 2, previous count was 2. (15:01:07) network: found network '' (15:01:07) network: found network 'home' (15:01:07) network: Received Network Change Notification. Current network count is 2, previous count was 2. (15:01:37) network: found network '' (15:01:37) network: found network 'home' (15:01:37) network: Received Network Change Notification. Current network count is 2, previous count was 2. (15:07:45) network: found network '' (15:07:45) network: found network 'home' (15:07:45) network: Received Network Change Notification. Current network count is 2, previous count was 2. (15:08:08) account: Connecting to account usern...@hermes.jabber.org/. (15:08:08) connection: Connecting. gc = 05CEF718 (15:08:08) dnssrv: Aborting SRV lookup in Tor Proxy mode.(15:08:08) dnsquery: Performing DNS lookup for 127.0.0.1 (15:08:08) dnsquery: IP resolved for 127.0.0.1 (15:08:08) proxy: Attempting connection to 127.0.0.1 (15:08:08) proxy: Connecting to hermes.jabber.org:5222 via 127.0.0.1:9050 using SOCKS5 (15:08:08) socks5 proxy: Connection in progress (15:08:08) socks5 proxy: Connected. (15:08:08) socks5 proxy: Able to read. (15:08:14) util: Writing file accounts.xml to directory C:\Users\logonname\AppData\Roaming\.purple (15:08:14) util: Writing file C:\Users\logonname\AppData\Roaming\.purple\accounts.xml (15:08:15) network: found network '' (15:08:15) network: found network 'home' (15:08:15) network: Received Network Change Notification. Current network count is 2, previous count was 2. (15:08:15) s5: reallocing from 5 to 8 (15:08:15) s5: reallocing from 8 to 10 (15:08:15) proxy: Connected to hermes.jabber.org:5222. (15:08:15) jabber: Sending (usern...@hermes.jabber.org): <?xml version='1.0' ?> (15:08:15) jabber: Sending (usern...@hermes.jabber.org): <stream:stream to='hermes.jabber.org' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'> (15:08:23) jabber: Recv (498): <stream:error><host-gone xmlns='urn:ietf:params:xml:ns:xmpp-streams'/></stream:error></stream:stream> <?xml version='1.0'?><stream:stream xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' from='hermes.jabber.org' id='4ab938bafa501f16' version='1.0'><stream:features><starttls xmlns='urn:ietf:params:xml:ns:xmpp-tls'/><mechanisms xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>CRAM-MD5</mechanism><mec hanism>LOGIN</mechanism><mechanism>PLAIN</mechanism><mechanism>DIGEST-MD5< (15:08:23) jabber: XML parser error for JabberStream 05C68A28: Domain 3, code 201, level 2: Namespace prefix stream on error is not defined (15:08:23) jabber: Expecting stream header, got error with xmlns (null) (15:08:23) connection: Connection error on 05CEF718 (reason: 3 description: XMPP stream header missing) (15:08:23) jabber: Expecting stream header, got host-gone with xmlns urn:ietf:params:xml:ns:xmpp-streams (15:08:23) account: Disconnecting account usern...@hermes.jabber.org/ (0297C088) (15:08:23) connection: Disconnecting connection 05CEF718 (15:08:23) jabber: Sending (usern...@hermes.jabber.org): </stream:stream> (15:08:23) connection: Destroying connection 05CEF718 (15:08:29) util: Writing file accounts.xml to directory C:\Users\display\AppData\Roaming\.purple (15:08:29) util: Writing file C:\Users\logonname\AppData\Roaming\.purple\accounts.xml So, at this point, I can start Pidgin and access its configuration dialogue windows, but I cannot connect. I am not sure what any of this means. Any ideas would be appreciated. Thanks. _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
