All,
By way of the contacts of a retired Pidginer, I was able to get a link
for Oracle support of IM (or something like that, I don't know, it
can't be loaded except from within the Oracle machine). It is:
http://my.oracle.com/site/git/1591/index.htm
We should pass this to Oracle support requests along with a reminder
that they must be logged into the Oracle VPN to load it.
Ethan
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