On 22/02/16 16:58, Pedro Francisco wrote:
Pidgin is not supported on Oracle's internal IM systems, as was told
you by Oracle support.

There seems to be some confusion here. Oracle IT support have said they don't support Pidgin, but that doesn't mean that it isn't the recommended client for their internal IM system. There are just too many Oracle employees failing to use it for it not to have been recommended by someone in Oracle. My response was saying, if IT don't support it, who recommended it, as they presumably have to support it.

(On the other hand, I think it was eventually concluded that this particular case was an Oracle employee trying to use Pidgin for personal use.)


The standard response to Oracle employees is now as follows:

"Try this Oracle knowledge base article:

    http://my.oracle.com/site/git/1591/index.htm

You must be logged into the Oracle VPN to view it."

I presume that no-one on this list actually knows what is in that article.

2016-02-22 15:32 GMT-01:00 Patrick Mulligan <patrick.mulli...@oracle.com>:
Greetings,
Please provide directions for loading Pidgin on my PC. I was able to uninstall, 
I am hoping to reload it will make it functional.
Thanks



Patrick Mulligan | Application Sales Representative IV
Phone: 781-238-6965 | Mobile: 617-312-6434
Oracle RightNow
10 Van de Graaff Drive, Burlington, MA 01803

Oracle is committed to developing practices and products that help protect the 
environment




-----Original Message-----
From: David Woolley [mailto:for...@david-woolley.me.uk]
Sent: Thursday, February 04, 2016 4:18 PM
To: Patrick Mulligan; Wade Smart
Cc: support@pidgin.im
Subject: Re: Help

On 04/02/16 14:59, Patrick Mulligan wrote:
I tried Oracle support and they done support Pidgin.

Who told you to use Pidgin?  You need to ask them, as people on this peer 
support list are not going to be able to support your use of Oracle's internal 
IM systems.

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